Senior Manager, Engineering Operations (AI)

Location: Hybrid in London, UK, with 3 days on-site per week

Company

hirify.global provides software factory solutions that help enterprises build, run, and govern software securely, reliably, and efficiently. Its hirify.global Unify product provides governance, context, and control across toolchains and workflows.

What you will do

• Lead a distributed team of approximately five engineers responsible for cloud governance, security controls, shared engineering systems, and operational platforms.
• Own governance and operations for AWS accounts, identity and access, networking, security baselines, compliance evidence, shared CI infrastructure, secrets, supply-chain controls, and engineering standards.
• Manage hosting and SRE support for shared services, FinOps across AWS, GCP, and Datadog, and engineering tool contracts and renewals.
• Develop engineers, hire and onboard team members, handle performance and personnel matters, and build senior technical ownership.
• Set quarterly and multi-quarter strategy, connect roadmaps to business outcomes, coordinate dependencies, and influence product, engineering, security, GRC, and Finance stakeholders.
• Improve reliability, observability, incident response, delivery efficiency, and engineering workflows by evaluating and applying AI with appropriate guardrails.

Requirements

• 2+ years managing software engineering teams, including developing senior engineers; experience with distributed teams across time zones is preferred.
• 3+ years of hands-on experience with SaaS products.
• 4+ years of hands-on software engineering, including infrastructure work, with strong problem-solving skills.
• 4+ years building and operating complex production systems, including cloud infrastructure and governance such as AWS, identity and access management, CI/CD, infrastructure as code, observability, and incident response.
• Demonstrated delivery through influence rather than authority, including collaboration with product management and partner engineering teams.
• Experience owning a multi-quarter strategy or roadmap and connecting it to business outcomes.
• Solid understanding of software development, project management, quality assurance, and customer advocacy.
• Experience advocating modern development practices and building an environment of feedback, continuous improvement, and knowledge sharing.
• BA/BS in Computer Science or a related field; strong written and verbal English communication; demonstrated technical leadership; and the functional, technical, and leadership depth required for the role.

Nice to have

• Experience using AI to improve engineering processes, including incident analysis, change and deployment review, release automation, or agent-based operational workflows.
• Experience introducing AI tooling and measuring its effectiveness.
• Working knowledge of AI risks in engineering workflows, including evaluation, guardrails, data handling, prompt injection, and cost.
• Experience managing cloud and SaaS costs through FinOps, such as AWS, GCP, or Datadog.

Culture & Benefits

• Collaborative global team guided by Customer Obsessed, High Agency, Truth Seeking, Hard Work, Ship Excellence, and Direct Feedback values.
• Opening a new office with the opportunity to shape how the space operates.
• Company-sponsored Headspace account and a fully funded global Employee Assistance Programme.
• Monthly stipend for a home-office setup alongside regular office collaboration.
• Performance-based bonus aligned with individual achievements and company milestones.
• Environment focused on high-quality work, professional growth, and knowledge sharing.