AI Deployment Manager (Japanese-Speaking)

Location: San Francisco, United States; hybrid work model with 3 days in the office per week. Relocation assistance is available to new employees.

Salary: $162K–$230K plus equity.

Company

OpenAI is an AI research and deployment company building general-purpose AI products intended to benefit humanity through safe and responsible deployment.

What you will do

• Own enablement for OpenAI products, including ChatGPT Enterprise and Agents, and define repeatable adoption patterns for enterprise business and technical teams.
• Act as a subject matter expert, build product expertise, identify emerging customer use cases, and share customer feedback with internal stakeholders.
• Lead enablement throughout the customer lifecycle, from onboarding through expansion, optimization, and long-term adoption.
• Design and deliver onboarding sessions, advanced training, executive briefings, hackathons, and hands-on workshops for senior leaders and working teams.
• Drive activation, sustained usage, and measurable business value while partnering with Sales, Solution Architects, and Delivery Leads.
• Create reusable training assets, playbooks, and best practices; identify cross-customer patterns and inform product and program improvements.

Requirements

• Fluent business-level Japanese for engagement with Japanese-speaking customers.
• 6+ years of experience in customer-facing, enablement, or instructional roles, engaging C-level, business, and technical audiences in complex enterprise environments.
• Exceptional presentation and communication skills, especially when translating AI capabilities into practical value for senior and executive audiences.
• Strong product fluency across ChatGPT, Agents, and the broader OpenAI ecosystem, with practical understanding of enterprise AI workflows and use cases.
• Experience leading workshops and enablement programs, designing learning journeys, facilitating live sessions, and responding to questions in real time.
• Ability to identify patterns across customers and translate them into scalable approaches that improve adoption.
• Ability to connect product capabilities to productivity, operational efficiency, cost reduction, risk mitigation, or revenue outcomes.
• Ability to adapt quickly in live customer environments while maintaining clarity, ownership, and momentum.
• Commitment to helping others succeed, continuous learning, and the safe and responsible evolution of AI.

Culture & Benefits

• Hybrid work model with 3 office days per week in San Francisco.
• Relocation assistance for new employees.
• Equity included in the compensation package.
• Commitment to safe and responsible AI development, equal opportunity, and reasonable accommodations.
• Background checks are conducted in accordance with applicable law.