Manager, Web Communications (WordPress)

Location: College Station, Texas, United States; requires occasional after-hours and weekend work.

Company

Texas A&M University’s College of Arts and Sciences provides academic programs, research, and student learning experiences across the natural sciences, humanities, mathematics, social sciences, languages, and life sciences.

What you will do

• Lead daily website administration, maintenance, long-range planning, and special web projects for public websites and intranets.
• Coordinate with stakeholders to keep web content accurate, organized, relevant, and aligned with target audiences.
• Analyze website analytics, SEO performance, and key metrics; prepare reports for leadership on web functionality, accessibility, and policy compliance.
• Conduct usability, user-experience, and accessibility evaluations and ensure compliance with federal, state, and university requirements.
• Troubleshoot website and application issues, develop solutions, and train CMS users on web content, accessibility, and policy practices.
• Assist with recruiting, onboarding, training, and supervising web staff and student assistants.

Requirements

• Bachelor’s degree or an equivalent combination of education and experience.
• Five years of experience in website management, communications, and/or marketing, including two years of supervisory experience.
• Working knowledge of graphic design, HTML, CSS, WordPress, and Cascade.
• Strong verbal and written communication, organizational, multitasking, collaboration, and customer-support abilities.
• Ability to develop and maintain web content; work with CMS platforms such as WordPress or Cascade; apply web accessibility, HTML, SEO, writing-for-the-web, image-editing, usability, user-experience, information-architecture, project-management, technical-documentation, customer-service, or user-support skills.

Nice to have

• More than five years of experience in web content administration, maintenance, and support.
• Experience with website design, information architecture, user experience, CMS platforms such as WordPress, Cascade, or SharePoint, SEO, project coordination, and customer support.
• Experience with Adobe Photoshop, Adobe Creative Suite, digital accessibility tools, and quality-assurance tools such as SiteImprove.
• Knowledge of or willingness to learn Digital Asset Management systems and services such as EventBrite, Cascade CMS, and Emma.
• Knowledge of or willingness to learn graphic design software including Photoshop, Illustrator, and InDesign.

Culture & Benefits

• Collaborative university environment centered on respect, excellence, leadership, loyalty, integrity, and selfless service.
• Medical, prescription, dental, vision, life, AD&D, flexible spending, and long-term disability insurance, with university contributions to employee health and basic life premiums.
• 12–15 paid holidays, monthly paid sick leave, and paid vacation.
• Teacher Retirement System of Texas enrollment, wellness programs, and professional-development support including LinkedIn Learning and limited conference funding.
• Educational release time and tuition assistance are available for employees completing a degree.

Hiring process

• Apply through the Texas A&M University application system; a cover letter and resume are strongly recommended.
• All application data must be completed or a complete resume must be attached; incomplete submissions may be rejected.
• Employment is contingent on credential verification and a criminal-history investigation.