Account Manager - Kundansvarig (Restaurant Tech)

Location: Gothenburg, Sweden; flexible working environment with a remote work scheme.

Company

hirify.global is a European restaurant booking platform connecting diners with restaurants across 11 countries and developing digital solutions for the restaurant industry.

What you will do

• Manage a portfolio of restaurant customers and serve as their primary point of contact.
• Grow restaurant revenue by selling hirify.global solutions and developing positioning, revenue-management, and online-marketing strategies.
• Create promotional action plans with Sales and Marketing, including Festivals, special offers, YUMS, and SUPER YUMS.
• Negotiate win-win commercial conditions that improve restaurant margins and seat occupancy.
• Provide support and training, monitor compliance with terms and quality policies, and protect the B2C user experience.
• Communicate restaurant user requirements to other departments to improve hirify.global websites and applications.

Requirements

• Fluent Swedish and English; additional languages are appreciated.
• At least two years of experience in account management or a closely related role.
• Self-driven, results-oriented approach with a consistent focus on meeting and exceeding targets.
• Confidence conducting negotiations and commercial conversations by phone.
• Strong understanding of revenue-management topics and commercial performance levers.
• Analytical and creative approach with the ability to propose tailored customer solutions.
• Ability to build trust and credible, long-term business relationships.
• Autonomous work style and comfort managing KPIs, targets, and performance metrics.
• Ability to manage multiple projects simultaneously without losing focus or quality.

Nice to have

• Experience in the Internet, digital, or technology sector.
• Experience pitching and selling promotions, deals, or flash sales.
• Comfort managing 20–50 daily inbound and outbound calls.
• Experience managing large portfolios of 300–800 accounts.
• Ability to stay organised in fast-paced environments and under pressure.

Culture & Benefits

• Permanent contract with a flexible working environment and remote work scheme.
• Competitive fixed salary and bonus, transportation allowance for a monthly metrocard, and pension plans.
• International, multicultural teams across 10 European offices and an inclusive working environment.
• Lifestyle benefits, continuous learning and development programs, and free Calm app access.
• Dedicated parental and caregiver leave policies, including 12 weeks fully paid, plus life and disability insurance.
• Dining offices, team-building events, and leisure facilities.

Hiring process

• Apply only through hirify.global’s careers site and official email.
• hirify.global does not text candidates or request payment during hiring; suspicious messages should be reported.
• Reasonable support during the application, interview, or selection process can be requested from AccessibleRecruitment@hirify.global.com.