File Handler Assistant (Motor Litigation)

Location: Bolton, hybrid

Company

hirify.global provides legal claims-handling services for insurer clients.

What you will do

• Acknowledge instructions and liaise with clients, the Court, insured parties, witnesses, and other parties.
• Draft, file, and serve appropriate Court documentation.
• Support file handlers in managing Small, Fast, Intermediate, and Multi Track defendant-side motor litigation cases from issuing proceedings through Trial.
• Draft witness statements and obtain information or documentation needed to progress cases and negotiations.
• Negotiate with Claimants’ solicitors on small claims and low-value-tariff personal injury claims to achieve appropriate settlements.
• Maintain complete and accurate case-management records, follow up on deadlines, and provide general support to lead File Handlers.

Requirements

• Some experience working in a legal environment or an appropriate qualification.
• Experience negotiating with and influencing third parties to obtain information.
• Strong organisational skills and the ability to prioritise workload.
• Ability to work effectively to set deadlines.
• Experience handling calls and enquiries from customers, suppliers, and/or the public.
• Experience gathering and recording information.
• IT literacy and experience using a Claims/Case Management system.
• Ability to demonstrate legal knowledge and provide clear, unambiguous advice on claim-resolution strategy.
• Compliance with the SRA Code of Conduct 2015.

Culture & Benefits

• Permanent, full-time employment in a hybrid workplace.
• Supervision and support are provided through a competency development framework.
• Opportunity to progress into full file-handling roles across all RTA tracks.
• Exposure to complex, non-standard motor litigation and litigated project files.