Senior Business Analyst (Web Ecosystem Modernization)

Location: Hybrid in Mandaluyong City, Metro Manila, Philippines

Company

hirify.global is a global services firm with over 9,000 associates and more than 40 years of experience delivering tailor-made talent and technology solutions across public and commercial sectors.

What you will do

• Lead stakeholder interviews, workshops, document reviews, process walkthroughs, journey mapping, and backlog refinement.
• Document current- and target-state processes for content intake, authoring, approval, publishing, archiving, microsite governance, reuse, and lifecycle management.
• Manage requirements backlogs, user stories, acceptance criteria, dependencies, risks, decisions, and traceability throughout the project lifecycle.
• Define functional and non-functional requirements for content management, multilingual publishing, taxonomy, metadata, search, analytics, integrations, accessibility, security, performance, and availability.
• Support CMS/DXP procurement, vendor evaluations, demonstrations, technical and functional assessments, and proof-of-concept activities.
• Coordinate content migration, integrations, UX and content design validation, testing, UAT, release readiness, go-live, cutover, hypercare, training, and transition to operations.

Requirements

• Bachelor’s degree in Computer Science, Information Systems, Business Administration, Digital Communications, Information Management, or a related discipline.
• At least 7 years of progressive business analysis experience, including at least 3 years in a senior business analysis role supporting enterprise digital platforms or complex transformation programs.
• Strong experience in requirements gathering, stakeholder facilitation, requirements management, business process documentation, analysis, problem-solving, presentation, and stakeholder management.
• Practical experience with agile delivery, product backlogs, user stories, acceptance criteria, sprint planning, iterative releases, and requirements traceability.
• Experience using Azure DevOps for backlog management, requirements tracking, and stakeholder prioritization.
• Experience with website development, digital platforms, systems integration, or web transformation initiatives.
• Knowledge of structured content, content models, taxonomy, metadata, editorial workflows, content ownership, lifecycle management, and migration planning.
• Experience documenting functional and non-functional requirements covering security, privacy, accessibility, performance, scalability, availability, maintainability, and operational support.
• Experience preparing and coordinating functional, integration, regression, migration, and user acceptance testing.
• Excellent written and spoken English, with the ability to communicate with business users, technical teams, vendors, and senior stakeholders from diverse cultural backgrounds.
• Ability to work independently and collaboratively, manage competing priorities, maintain attention to detail, and safely perform essential sedentary computer-based job functions.

Nice to have

• Advanced degree or relevant professional certification.
• Experience with enterprise CMS/DXP implementations such as Drupal, Acquia, multisite platforms, multilingual publishing, or hybrid/headless delivery.
• Familiarity with REST or GraphQL APIs and integrations involving search, digital asset management, analytics, identity and access management, taxonomy or ontology platforms, CDN/WAF, middleware, or API gateways.
• Experience with CMS procurement, vendor evaluation, solution assessment, proof-of-concept activities, and content migration strategies.
• Familiarity with GA4/GTM, SEO/GEO, semantic search, machine-readable content, AI-ready metadata, citation or provenance fields, vector-index integration, or retrieval-augmented generation.
• Familiarity with accessibility, performance, security, and operational testing requirements for enterprise web platforms.

Culture & Benefits

• Full-time hybrid work arrangement in Mandaluyong City.
• Work within a global services organization supporting public and commercial-sector clients.
• Collaboration with solution architects, vendors, developers, UX designers, content specialists, product owners, and senior stakeholders.
• Reasonable accommodation is available during application, interviewing, testing, and the employment selection process.