Director, Ocean Gateway (PRS) (Logistics)

Location: Shenzhen, China; onsite gateway leadership role

Company

hirify.global provides technology-enabled global trade and logistics services, moving merchandise across 112 countries for companies ranging from emerging brands to Fortune 500 enterprises.

What you will do

• Own the PRS gateway’s performance and profitability, including customer profitability, cost to serve, AR/AP coordination, cash flow, KPIs, and SLAs.
• Lead end-to-end Ocean FCL and LCL import and export operations, shipment quality, exception resolution, and customer experience.
• Manage relationships with partners, ocean carriers, trucking providers, terminals, vendors, Account Management, Procurement, and regional and global ocean teams.
• Negotiate local carrier deals and space release, manage vendor performance against SLAs and cost-per-file targets, and improve operational consistency.
• Build processes, tools, infrastructure, metrics, dashboards, and performance frameworks for scalable gateway operations.
• Hire, coach, and develop associates, managers, and future leaders while driving technology, automation, and AI adoption.

Requirements

• Bachelor’s degree or equivalent experience and 10–15 years of experience in logistics, freight forwarding, supply chain, and ocean carrier operations.
• Native Mandarin and professional working English.
• Ability to manage customer profitability, AR/AP, cash flow, vendor cost, and vendor performance.
• Experience negotiating with ocean carriers on local deals and space release, supporting ocean freight sales, RFQs, tenders, and profitable lane offers.
• Proven ability to develop employees, lead teams, build succession, and create a high-performance operational structure.
• Comfort with technology-enabled operating models, automation, AI tools, and changing team behavior around AI-enabled workflows.
• Strong Excel and data-analysis skills, with experience using dashboards and metrics including SPO, cost per file, OTE, exceptions, and margin.
• Experience managing the complete shipment lifecycle, collaborating with Account Management, and building complex cross-functional processes.
• Strategic vision combined with hands-on execution, structured problem-solving, strong communication, organizational skills, commercial judgment, and a client-experience mindset.

Nice to have

• MA or MS degree in a business- or logistics-oriented field.

Culture & Benefits

• Technology-led and AI-enabled operating model focused on scalable global trade operations.
• Cross-functional collaboration with Product, Ops Tech, global management, Account Management, carriers, and logistics partners.
• Opportunity to shape operational strategy, pilot digital features and agents, and feed frontline learnings into the technology roadmap.
• Commitment to a diverse, dedicated, and engaged workforce with equal employment opportunity.