Senior Logistics Coordinator

Location: Shanghai, China

Company

hirify.global is a Fortune 500 global logistics company providing supply chain management, international trade, customized logistics solutions, and integrated information systems through a worldwide network.

What you will do

• Respond professionally and promptly to customer and network inquiries.
• Serve as the primary internal and external escalation point.
• Ensure complete, accurate, and timely shipment data, including EDI transmissions and reporting integrity.
• Use reports, dashboards, and other tools to manage in-transit exceptions and provide network visibility.
• Develop comprehensive understanding of customer processes.

Requirements

• Fluent English.
• At least one year of experience in logistics, freight forwarding, or a related field.
• Completion of the Customer Service Program or future enrollment.
• University or specialist certifications.

Nice to have

• Bachelor’s degree in business, supply chain, logistics, data science, finance, economics, or a related field.
• Co-Pilot AB-730 or Microsoft MOS certification.
• Qualifications in supply chain management or logistics, including IATA/FIATA.

Culture & Benefits

• Paid vacation, holidays, and sick time.
• Medical health plan and life insurance.
• Employee Stock Purchase Plan.
• Training, personnel development, and internal growth opportunities.
• Employee Referral Program Bonus.