Manager, Business Development, Agency (Insurance)

Location: Johor Bahru, Johor, Malaysia; Southern Region; hybrid and full time

Company

hirify.global is an international insurance group with more than 13,000 employees across 27 countries. hirify.global Asia operates in Singapore, Hong Kong and Macau, Malaysia, and Vietnam, with a focus on digital innovation, operational excellence, and community resilience.

What you will do

• Manage and deliver the annual new business target.
• Strengthen broker relationships, improve visibility of broker portfolios, and identify new business opportunities.
• Build market reputation and presence with brokers, business introducers, and other key stakeholders.
• Develop and share management information to influence business decisions and support delivery of the business plan.
• Develop channel strategies, manage customer engagement and loyalty initiatives, and oversee channel growth, profitability, and performance with full P&L accountability.
• Support new or revised product development, communicate product changes, and maintain knowledge of e-trading platforms.

Requirements

• Significant operational management experience in senior roles within the insurance industry.
• Significant project, programme, and change management experience, including strategic organisational change and cultural improvements.
• In-depth experience in market analysis and development planning, strategy and planning in large complex organisations, and leading successful initiatives.
• Experience negotiating, building, and managing strategic partnerships and managing operations, infrastructure, and business systems development and support.
• Proven delivery management success resulting in customer, operational, and financial benefits.
• Experience in underwriting or Finance, customer service or sales, and digital distribution.
• Experience managing agent relationships and business development with financial institutions.
• Experience achieving results through innovation and customer segmentation in mature markets.
• Strong analytical thinking, critical thinking, communication, customer service, risk management, stakeholder management, team management, qualitative analysis, business continuity, and performance management skills.

Culture & Benefits

• Hybrid and flexible working options, including a work-from-home policy.
• Medical benefits, pension, well-being programs, annual leave, and three additional family care leave days.
• Paternity leave matching maternity leave, marriage leave, and study leave.
• Global access to online learning through LinkedIn Learning.
• Internal appreciation program with points redeemable for merchandise and life experiences.
• Work environment focused on employee well-being, personal growth, digital innovation, and operational excellence.

Hiring process

• Submit the application by clicking Apply and following the step-by-step process.
• Application close date: 29/11/2026 at 11:59 PM.