Patient Coordinator (Oncology)

Location: US Remote; United States

Salary: $61,600–$77,000 USD annually

Company

hirify.global develops cfDNA testing and personalized genetic diagnostics for oncology, women’s health, and organ health.

What you will do

• Support Field Sales with territory strategies and advance patient opportunities through the sales pipeline.
• Manage inbound and outbound patient outreach to influence testing adoption, scheduling, continuity of care, and repeat testing.
• Build consultative patient relationships and advocate for patients while maintaining a revenue-focused approach.
• Collaborate with Sales, Billing, Customer Support, Operations, and other stakeholders to resolve logistical, clinical coordination, and service barriers.
• Document interactions, opportunities, and pipeline activity in CRM and business intelligence tools, including Salesforce and PowerBI.
• Analyze territory and pipeline data, prioritize outreach, identify trends, and complete sales performance reporting.

Requirements

• At least 2 years of inside sales experience, preferably in a remote or phone-based environment.
• At least 2 years of inbound and outbound sales or call center experience with measurable performance goals.
• Ability to manage a territory or book of business and connect daily activities to pipeline outcomes.
• Experience using CRM systems to manage leads, opportunities, and sales activity; Salesforce is preferred.
• Strong relationship-building, consultative sales, objection-handling, and patient guidance skills.
• Ability to execute inside sales strategies, manage territories and pipelines, analyze metrics, and prioritize outreach.
• Excellent verbal and written communication and presentation skills.
• Proficiency in Microsoft Excel, Google platform, and business reporting tools.
• Ability to work independently, adapt in a fast-paced remote or hybrid environment, and collaborate across sales and operational partners.
• Regular work with protected health information and completion of HIPAA/PHI privacy, security, and required company training.

Nice to have

• Background in medical, diagnostic, or biological sciences.

Culture & Benefits

• Remote work with a collaborative, team-first environment.
• Medical, dental, vision, life, and disability plans for eligible employees and dependents.
• Free testing for employees and immediate family members, plus fertility care benefits.
• Pregnancy and baby bonding leave, 401(k), commuter benefits, and employee referral program.
• Inclusive workplace with equal employment opportunity commitments.