Senior Product Manager (Resale Platform)

Location: Hybrid role based in Los Angeles, California, or Scottsdale, Arizona, United States.

Salary: $130,000–$150,000 annually, plus eligibility for a bonus under the current bonus plan.

Company

hirify.global is a ticketing and live entertainment technology company connecting fans with concerts, festivals, sports, theater, venues, teams, and event organizers across multiple international markets.

What you will do

• Own the vision, roadmap, priorities, and execution for the core Resale platform engine across the hirify.global ecosystem.
• Lead platform capabilities for resale listings, inventory, pricing, event and venue data, APIs, data contracts, integrations, and event-driven services.
• Drive domain and systems modeling for events, venues, seating, listings, inventory, and transactions.
• Lead Engineering delivery through sprint planning, backlog refinement, technical requirements, acceptance criteria, capacity planning, and sequencing across onshore and offshore teams.
• Partner with Engineering, Architecture, Data, Payments, Partner Experience, and business stakeholders on API standards, reliability goals, operational readiness, and external partner adoption.
• Use marketplace metrics, telemetry, observability, and performance data to improve scalability, data quality, technical debt, legacy modernization, listing coverage, and delivery predictability.

Requirements

• 5+ years of Product Management experience delivering complex software products in Agile environments.
• Demonstrated success owning technical products, platforms, APIs, SDKs, integrations, or enterprise software solutions.
• Experience partnering with engineering teams on platform, integration, or infrastructure-adjacent products using modern distributed architectures.
• Experience with mission-critical workflows where reliability, scalability, performance, and resiliency are essential.
• Familiarity with event-driven architectures, distributed systems, operational telemetry, observability, and data-driven product decisions.
• Ability to navigate ecosystems spanning modern platforms, legacy systems, integrations, and operational processes.
• Strong analytical, problem-solving, communication, stakeholder management, and product strategy skills, including the ability to define ambiguous problems and deliver measurable outcomes.
• Systems-thinking and platform-oriented mindset, with the ability to connect business processes, technical systems, operational workflows, and customer experiences.
• Bachelor's degree or equivalent practical experience.

Nice to have

• Experience building platform products for external partners through APIs, SDKs, integrations, or developer ecosystems.
• Experience modernizing legacy operational systems while managing migration risk and business continuity.
• Familiarity with software-plus-hardware ecosystems, mobile applications, hardware integrations, edge devices, or operational technology.
• Understanding of service reliability, operational readiness, performance objectives, and incident management.
• Experience designing configurable platform capabilities for regional variation and scalable core products.
• Experience with complex global organizations or domains such as live entertainment, ticketing, venue operations, access control, identity, payments, transportation, hospitality, or logistics.

Culture & Benefits

• Full-time benefits include medical, dental, and vision insurance; paid holidays, vacation, and sick time; life insurance; parental leave; 401(k) with a current 3% employer match; flexible spending and health savings accounts; and wellness offerings.
• Full-time employees are currently eligible for benefits from the first day of employment.
• Training, education reimbursement, employee resource groups, volunteer opportunities, and community engagement programs are available.
• hirify.global promotes a diverse, inclusive, and authentic workplace.
• hirify.global does not offer work visa sponsorship for this position.

Hiring process

• 30-minute virtual recruiter interview.
• 60-minute virtual hiring manager interview, followed by two 45-minute virtual interviews with Engineering and a Product peer.
• 60-minute onsite or virtual final interview with the hiring manager; the schedule may change.