Social & Community Manager (Youth Baseball & Softball)

Location: Austin, TX, US

Company

hirify.global develops VR training experiences for baseball and softball players, combining software development with expertise from professional ballplayers.

What you will do

• Run organic social channels and the publishing calendar.
• Amplify athlete content, professional ambassador posts, and proof stories.
• Recruit, brief, manage, and track 100+ micro-influencers across youth baseball and softball, including scaling the program during summer travel and showcase season.
• Track creator performance and manage fees within budget.
• Monitor and grow reviews, participate in parent and coach forums, and engage with players, parents, and coaches in comments and direct messages.
• Flag product feedback and customer issues to the appropriate teams while partnering with marketing, customer support, and content production.

Requirements

• 2–4 years of experience running social or creator programs.
• Experience managing creators at volume on a platform.
• Firsthand knowledge of youth baseball and softball, including players, parents, the travel circuit, and relevant creators.
• Strong writing skills and the ability to adapt content to each platform.
• Organized approach to briefs, creator tracking, payments, and publishing calendars.
• Ability to build trust in community interactions and treat reviews and forum discussions as reputation opportunities.

Nice to have

• Experience playing baseball or softball, coaching, or working in youth sports.
• Experience with creator management and social listening tools.
• Experience managing reviews and online communities.

Culture & Benefits

• Full-time role within the Marketing department, reporting to the Head of Content & Storytelling.
• Success is measured through a 100+ creator program with tracked results, organic engagement and qualified reach, review volume and rating, response time, and positive community mentions.
• Close collaboration with the Brand Marketing Manager, VP of Marketing, customer support, and the content production partner.