Senior Developer Experience Engineer (AI Infrastructure Operations)

Location: Houston, New York, San Francisco, or Seattle, United States

Salary: $170,000–$265,000 USD per year, plus potential bonus and equity.

Company

Nscale provides GPU cloud infrastructure for AI-native startups and global enterprises, from bare metal through platform services.

What you will do

• Own the delivery platform from pull request to production, including roadmap, architecture, golden paths, repository and workflow templates, release conventions, and deployment standards.
• Own the internal developer portal, service catalog, software templates, documentation, adoption metrics, and ownership data.
• Set technical direction for GitOps across Argo CD and Flux, including multi-cluster promotion and drift detection.
• Own build and release performance, remote caching, container and base image builds, artifact registry design, versioning, promotion, and runner capacity and cost.
• Design local and ephemeral test environments, automate change management with Jira Service Management, and integrate evidence, risk tiering, and approvals into delivery pipelines.
• Set delivery-platform SLOs and SLIs, lead major incidents and root-cause improvements, mentor engineers, and influence engineering-wide architecture and tooling decisions.

Requirements

• 6–10 years of experience in platform engineering, SRE, DevOps, or software engineering, including ownership of CI/CD or deployment systems used by multiple engineering teams.
• Strong software engineering skills in Python, Go, or a similar language.
• Deep organization-scale GitHub experience, including Actions, self-hosted runners, rulesets, permissions, and governance.
• Experience with GitOps tooling such as Argo CD or Flux on Kubernetes.
• Experience automating change management or release approvals through a ticketing system, ideally Jira Service Management.
• Strong knowledge of Kubernetes, Linux, networking, distributed systems, secrets and identity in pipelines, Vault, short-lived credentials, OIDC, artifacts, and software supply chains.
• Experience owning build and release systems at scale, including performance, reproducibility, caching, versioning, promotion, runner fleets, cost, and artifact registries.
• Experience designing and operating an internal developer platform and developer portal such as Backstage, and driving adoption across engineering teams.
• Experience implementing SLOs, observability, alerting, incident processes, sustainable on-call, developer feedback, adoption metrics, documentation, and tool deprecation.
• Ability to act as a trusted senior voice in design reviews and incidents, make decisions under pressure, mentor others, and raise engineering quality.

Nice to have

• Local cloud emulation such as LocalStack and ephemeral or preview environments.
• Policy as code with OPA or Kyverno, Terraform automation, SBOMs, image signing, and related supply-chain practices.
• Experience with AI or GPU workloads, high-performance computing, or bare-metal environments.

Culture & Benefits

• Ownership, accountability, speed, direct influence over how software reaches production, and trust to shape the working day.
• On-call rotation for the delivery platform, with shared load and a focus on reducing operational noise over time.
• Competitive base salary plus equity, reviewed every 12 months.