Product Operations & Strategy Associate (Fintech)

Location: Chicago, United States; workplace type: OnSite

Base salary: $85,000–$120,000 USD per year plus equity and performance bonus

Company

hirify.global is a payment service provider founded in 2023 that uses stablecoins, AI-driven fraud prevention, instant settlement, global pay-ins, multi-currency FX, and unified payouts for marketplaces, fintechs, remittance providers, gaming platforms, and ecommerce merchants.

What you will do

• Own partner and vendor due diligence questionnaires, RFIs, and information requests from intake through submission.
• Maintain the due diligence answer library and repository of corporate, policy, audit, and security documentation.
• Run weekly Linear board hygiene checks, triage incoming requests, and flag stale or blocked work.
• Coordinate launch checklists, product updates, meeting decisions, and follow-ups across Product, Engineering, Risk, Compliance, Legal, Finance, Sales, Support, and Partnerships.
• Prepare roadmap snapshots, release notes, leadership status summaries, and competitive, market, and vendor research memos.

Requirements

• 1–3 years of experience in operations, onboarding or implementation, compliance operations, project coordination, or Big 4 audit/advisory, ideally in fintech, payments, or banking.
• Excellent written communication and the ability to answer partner questions accurately and concisely.
• Strong attention to detail and ability to manage multiple requests simultaneously.
• High ownership, reliable follow-through, and persistent, polite cross-team communication.
• Fluency with work tools including Linear or Jira, Slack, Google Workspace, and Notion.
• Habit of using AI tools to accelerate repetitive work.
• Comfort with ambiguity, a high-growth startup pace, and demanding workloads.

Nice to have

• Experience in payments, fintech, or financial services.
• Familiarity with cards, ACH, other payment rails, or KYB/KYC/AML concepts.
• Experience completing vendor, security, or bank due diligence questionnaires.
• Experience in high-performing operations or product organizations.

Culture & Benefits

• Full-time onsite work in Chicago with broad exposure to product, compliance, partnerships, and engineering.
• Direct collaboration with the Head of Product and visibility into leadership decision-making.
• Competitive base compensation, performance bonus, and meaningful equity ownership.
• Collaborative and innovative environment at a rapidly scaling fintech backed by major investors.