Lead Business Technology Product Owner (Microsoft Dynamics 365)

Location: Chicago, IL 60607, United States; other location: Irving, TX 75062, hirify.global Corporate HQ.

Salary: $117,600–$206,000 per year; incentive eligible.

Company

hirify.global provides an inclusive environment with opportunities for personal and professional development and organizational capability building.

What you will do

• Drive the vision, strategy, roadmap, release plans, and lifecycle management for products built on or integrated with Microsoft Dynamics 365.
• Translate business and customer needs into prioritized backlogs and product capabilities across areas such as Sales, Marketing Customer Insights Journeys, Operations, and Customer Service.
• Balance priorities across business, IT, financial, product, engineering, and customer stakeholders while setting delivery expectations.
• Guide agile product engineering work, including user stories, sprint planning, acceptance criteria, testing, retrospectives, and blocker resolution.
• Use data, A/B testing, user research, usability testing, operational metrics, and feedback to improve product performance and user experience.
• Lead launches, internal training, adoption, post-launch monitoring, and compliance with architecture, financial, IT, security, and corporate standards.

Requirements

• 7 or more years of relevant experience required; a relevant degree is preferred.
• Experience owning a Microsoft Dynamics 365 product or creating and refining a significant D365 backlog.
• Expertise in a relevant business domain such as sales, pricing, marketing automation, customer service, or project operations.
• Ability to interpret complex business problems and translate them into Dynamics 365 configurations and enhancements.
• Advanced knowledge of agile development methodologies and experience with Azure DevOps.
• Experience with Microsoft Dynamics Sales, Customer Service, Customer Insights Journeys, or Project Operations.
• Facilitation, influencing, communication, problem-solving, analytical, relationship-building, collaboration, and project management skills.
• Ability to prioritize and balance stakeholder needs across Dynamics 365 applications and explain complex D365 configurations and capabilities in a concise, business-focused manner.

Culture & Benefits

• Full-time employment with a comprehensive benefits plan.
• Inclusive work environment supporting authentic participation and contribution.
• Extensive personal and professional development opportunities.
• Equal employment opportunity for applicants and employees regardless of protected characteristics.