HRA Advisor

Location: Dublin, Ireland; hybrid work with at least one day per week on site in the Dublin office

Salary: €37,950–€63,250 per year, with potential discretionary annual bonus or commissions

Company

hirify.global provides online products and omnichannel advertising solutions to hundreds of millions of people globally.

What you will do

• Resolve tier 1 and tier 2 HR requests through ServiceNow and the HRAnswers Bot while meeting service level agreements.
• Apply HR policies and country-specific practices across EMEA to support leave, benefits, wellbeing, pay, and the employee lifecycle.
• Process employment verification, HR letters, onboarding and offboarding paperwork, Workday updates, contingent worker requests, and EU Pay Transparency requests.
• Document and escalate complex or sensitive cases, including employee relations matters, to senior advisors, COEs, or HR Business Partners.
• Guide employees and managers through HR processes, promote self-service, and improve knowledge content, automation, and workflows.
• Use AI tools, follow SOX and internal controls, and support assigned HR projects and continuous improvement initiatives.

Requirements

• 2–4 years of client-facing experience in HR, HR operations, or HR shared services.
• Working knowledge of core HR policies and the employee lifecycle, ideally across more than one EMEA country.
• Sound judgement and discretion when handling confidential employee information.
• Willingness to use new technologies, including AI tools, to improve day-to-day work.
• Exceptional customer service skills and a continuous-improvement mindset.
• Excellent written and verbal communication skills, with effective collaboration across HR colleagues, employees, managers, and countries.

Nice to have

• BA/BS degree or equivalent practical experience.
• Hands-on experience with ServiceNow and Workday.
• Experience with AI-enabled tools, chatbots, or knowledge management systems in HR service delivery.
• Proficiency with Google Workspace and Microsoft 365.
• Fluency in an additional European language such as French, Spanish, or German.

Culture & Benefits

• Collaborative, technology-enabled HR team focused on continuous learning and employee experience.
• Flexible hybrid working with remote work for the rest of the week and occasional notified on-site sessions, team-building, or other in-person events.
• Healthcare, pension, and a flexible benefits package.
• Potential discretionary annual bonus or commissions.
• Equal opportunity workplace with accessibility assistance and reasonable accommodation available during hiring and employment.