Mobility Engineer (Apple/Intune)

Location: Hybrid, based in Buffalo/East Aurora, New York, United States

Salary: $115,000–$145,000 annually

Company

Performance-focused workplace offering technical challenges, professional development, comprehensive benefits, and an inclusive culture.

What you will do

• Design, deploy, maintain, and continuously improve enterprise mobility management solutions using Microsoft Intune.
• Manage the lifecycle of iOS, iPadOS, and macOS devices, including enrollment, provisioning, configuration, compliance, security, and application deployment.
• Build automation and self-service solutions to improve operational efficiency, onboarding, application access, and end-user experience.
• Administer Tangoe mobile expense and service management, including line provisioning, inventory, carrier coordination, usage monitoring, reporting, and cost optimization.
• Create technical documentation, procedures, runbooks, guides, training materials, and knowledge-transfer sessions for Site Support teams.
• Resolve escalated Apple and endpoint-management issues and collaborate with Site Support, Service Desk, Infrastructure, Security, and Application teams on root-cause resolution.

Requirements

• Five years of experience managing Apple devices in an enterprise environment.
• Five years of experience administering Microsoft Intune.
• Experience managing iOS, iPadOS, and macOS devices at scale.
• Knowledge of Apple Business Manager and automated device enrollment.
• Experience with mobile device management, compliance policies, and endpoint security controls.
• Strong troubleshooting and analytical skills.
• Excellent written and verbal communication skills.
• Ability to create technical documentation and operational procedures.
• Access to U.S. export-controlled information is required for the position.

Nice to have

• Experience managing mobile carrier services and Tangoe platforms.
• Experience with Microsoft Entra ID, Conditional Access, and Zero Trust architectures.
• Experience with PowerShell, shell scripting, or automation tools.
• Microsoft Intune Administrator Associate certification.
• Apple Device Support or Apple Deployment certifications.

Culture & Benefits

• Full-time hybrid work with a performance-focused, respectful, and collaborative culture.
• Compensation package with bonus opportunities, matching 401(k), and Employee Stock Purchase Plan participation at select locations.
• Flexible paid time off, holidays, parental leave, and comprehensive medical, dental, vision, life, disability, EAP, FSA, and HSA coverage.
• Tuition assistance, mentorship, coaching, leadership development, personal growth programs, and employee resource groups.
• Inclusive workplace with accommodations available for applicants who need assistance.