Senior Manager, Payment Operations

Location: Bradford, United Kingdom

Company

hirify.global is a rapidly growing business services provider specialising in tech-enabled back-office, business, procurement, and financial solutions.

What you will do

• Lead Sunrise’s Purchase to Pay workstream across invoice processing, query management, and operational procurement.
• Oversee accurate, efficient, and controlled payment operations delivery in line with agreed SLAs and KPIs.
• Identify digital innovation opportunities, define operational technology needs, and lead transformation changes.
• Support testing and implementation of new technology and redesign processes for best-in-class outcomes.
• Lead the wider team, coordinate operational structure changes, and improve customer experience across Payment Operations.
• Resolve high-profile customer escalations and act as the key contact for Sunrise and senior stakeholders.

Requirements

• Experience in a fast-paced accounts payable or accounts receivable department, delivering to timelines.
• Experience delivering process improvements and transformation change in a transactional finance department.
• Strong Excel skills, attention to detail, and clear written and verbal communication.
• Ability to lead meetings with senior stakeholders and present analysis clearly and concisely.
• Stakeholder management skills, including understanding finance and operational customer needs.
• Strong organisation and time management, resilience, and the ability to work under pressure while maintaining customer excellence.
• Experience coordinating change programmes across multiple teams.
• People management experience and experience managing and implementing compliance controls.

Nice to have

• Strong understanding of SAP, Ariba, and Purchase to Pay functions.
• Experience with agile working, training and development, project management, reporting, and basic accounting principles.
• Operational understanding of SOX and IFRS.
• Experience collaborating across internal and external teams in multiple offices.
• Interest in automation technology and operational improvement, with a solution-driven and consultative approach.

Culture & Benefits

• 15-month maternity cover in a collaborative, innovative, and fast-paced Payment Operations team.
• Training, development opportunities, structured career reviews, and access to an online learning platform.
• 25 days’ annual leave, with the option to purchase five additional days, plus a birthday day off.
• Additional three days of annual leave after five years of service.
• Wellbeing and mental health benefits, personal medical, critical illness cover, dental insurance, and a car benefit scheme.
• Matched pension contributions of up to 10%.