Legal Engineer (AI)

Location: In-person in Edinburgh or London; office work or customer visits are the default.

Company

hirify.global is building an AI-powered legal operating system for in-house teams, used by more than 500 companies and backed by over $100M from Index Ventures, General Catalyst, Highland Europe, and others.

What you will do

• Lead implementation projects for new customers, including workflow design, platform configuration, sequencing, and value scoping for complex enterprise deployments.
• Work with legal teams and Legal Operations leaders to translate legal processes into structured workflows and AI-enabled automation.
• Build integrations, agents, skills, automations, workflows, complex reports, and playbooks, involving Engineering when needed.
• Reconfigure customer setups, diagnose live issues, handle complex training escalations, and run technical or process health checks.
• Support onboarding, early adoption, expansion into additional use cases, and on-site technical assistance.
• Share recurring customer insights and requests with Product and Engineering to help shape the product.

Requirements

• Experience in legal tech, legal operations, or process transformation.
• Strong understanding of how in-house legal teams work.
• Ability to manage customer projects and guide stakeholders through change.
• Comfort working across legal and technical domains.
• Technical ability to build integrations, agents, and automations independently and identify when Engineering support is needed.
• Ability to diagnose live setups, rework them when customer needs change, and turn unclear processes into structured systems.
• Strong communication skills and confidence working directly with customers.

Nice to have

• Prior Legal Engineering experience.
• Implementation or solutions consulting experience in SaaS; CLM or Legal Tech experience is a plus.
• Legal Operations experience.
• Experience deploying legal technology.

Culture & Benefits

• In-person work from the Edinburgh or London office, with customer visits and embedded on-site support when required.
• Fast-moving environment with meaningful ownership, curiosity, structure, and persistence expected in unfamiliar situations.
• Role within the Transformation team, reporting to the VP of Transformation and collaborating with Legal Intelligence, Enablement, Customer Success, Support Engineering, and Product.
• Opportunity to work directly with in-house legal teams and help shape an AI-focused legal product.