Operations Associate (US)

Location: New York City, United States; 3 days on-site. The role supports employees during US business hours.

Salary: $55,000–$65,000 per year plus share options.

Company

hirify.global is a global, AI-native law firm operating in the US and UK, providing legal firms with an agentic operating system, AI, marketing, and operational support.

What you will do

• Act as the main point of contact for employees at hirify.global MSO partner firms.
• Manage day-to-day administration of the TriNet PEO relationship and resolve payroll, benefits, onboarding, leave, and employment queries.
• Support onboarding of new partner firms and ensure employees are set up correctly during transitions.
• Work with the MSO, Finance, and Operations team in New York and the People team in London.
• Build processes and use AI and automation to make firm onboarding faster and more scalable.

Requirements

• 1+ years of experience in an operations role in a high-growth environment, ideally including hands-on HR administration and benefits enrollment.
• Experience working with a PEO or HR platform such as TriNet, Justworks, Rippling, Insperity, or ADP TotalSource.
• Ability to manage payroll processes, employee records, and benefits enrollment accurately.
• Clear, calm communication with employees, managers, and external providers.
• Bias to action, fast learning, ownership, and independent problem-solving.
• Discretion when handling confidential employee information.
• Interest in using AI tools to reduce manual work and improve speed.

Nice to have

• Working knowledge of US employment basics across multiple states, including leave, wage and hour, and benefits eligibility.
• Experience supporting integrations, transitions, or a fast-scaling business.
• Experience in a law firm, professional services, or MSO environment.

Culture & Benefits

• Healthcare plan with 100% employee coverage and 50% dependent coverage.
• 20 vacation days, 11 federal holidays, and 1 birthday leave day.
• 401(k) matching contribution of up to 2% of salary.
• Meaningful early-stage share options.
• Work from anywhere for one month, top-spec MacBook, and regular team-building activities and socials.
• Inclusive culture focused on diversity of thought.

Hiring process

• Introductory call with the Talent team, followed by a first-stage interview.
• Values interview with one of the founders, followed by an offer.