Manager, Auditing Operations (Freight Audit and Rating)

Location: Bridgeton, Missouri, United States; hybrid workplace

Company

hirify.global provides integrated information and payment management solutions for supply chains, communication networks, facilities, and other operations.

What you will do

• Lead day-to-day audit operations, manage team performance, establish metrics, document procedures, and provide ongoing feedback.
• Analyze audit and operational trends, identify root causes, and drive improvements in quality, efficiency, and client outcomes.
• Resolve escalated audit issues involving clients, carriers, and internal systems.
• Partner with IT to prioritize rating-engine defects and enhancements, validate fixes, and coordinate changes with offshore audit leadership.
• Oversee contract and rating-element accuracy, escalate data-integrity issues, and support workload balancing and capacity planning.
• Identify automation opportunities, measure productivity and service-quality gains, and oversee employee training and development.

Requirements

• Bachelor’s degree in accounting, supply chain, or business administration, including transportation and carrier-pricing coursework, or an equivalent combination of education and work experience.
• 3–5 years of freight audit or rating experience with a carrier, shipper, or third-party audit provider, or equivalent.
• 1–3 years of leadership experience or equivalent.
• Good analytical skills and the ability to work with little or no supervision.
• Excellent verbal and written communication and interpersonal skills for working with internal and external customers.
• Ability to handle complex audit applications and lead experienced staff through process and technology changes.
• Demonstrated leadership experience developing and motivating employees; direct team management experience is preferred.

Nice to have

• Extensive knowledge of transportation rate applications, carrier contracts, tariffs, and pricing structures across multiple domestic and international transportation modes.
• Working knowledge of rating engines.
• Extensive knowledge of automation tools, workflow-improvement methodologies, and technology implementation.
• Advanced Microsoft Office skills, with a focus on Microsoft SQL and emerging AI tools such as Claude and Copilot.

Culture & Benefits

• Full-time hybrid role within the Management department.
• Work environment encourages employees to suggest improvements that increase efficiency, accuracy, and client satisfaction.
• Includes coaching, training, employee development, and collaboration with IT, Sales and Marketing, client relations, rate loading, and offshore audit teams.

Hiring process

• Apply directly through Cass’s website using the position’s Apply button.
• Create an account and provide a resume, contact information, and other relevant employment information; the application typically takes 20 minutes or less.
• If minimum requirements are met, a recruiter will contact the applicant to begin the interview process.