German-Speaking CRM Executive (CRM)

Location: UK-based, hybrid, with 3 days per month in the London office

Salary: £38,000–£45,000 per year

Company

In-house marketing function supporting a portfolio of live entertainment brands and festivals across multiple markets.

What you will do

• Plan, build, launch, and optimise email and SMS CRM campaigns, templates, audience segments, and automated customer journeys using Braze.
• Coordinate CRM platform migrations for festivals and brands, including campaign builds, data imports, and troubleshooting.
• Work with German-speaking stakeholders to plan campaigns, agree timelines, and coordinate marketing activity around events.
• Create and adapt CRM communications for German-speaking audiences and different markets.
• Contribute to CRM strategy by identifying opportunities to improve audience engagement and campaign performance.

Requirements

• Fluent German and English, with confidence communicating with German-speaking stakeholders.
• Hands-on Braze experience, ideally including email builds, campaign templates, Canvas journeys, and audience segmentation.
• Broad understanding of CRM strategy, campaign execution, and multi-channel marketing.
• Practical technical skills and the ability to work autonomously, solve problems independently, and take initiative.
• Strong organisation and time management skills, with the ability to manage several campaigns and stakeholders against tight deadlines.

Nice to have

• Experience in live entertainment, events, or an agency environment.
• Experience supporting multiple brands or markets simultaneously.

Culture & Benefits

• Remote work for most of the month, with three required days in the London office for collaboration.
• Ownership of campaigns and influence over CRM operations across multiple brands.
• International exposure across different markets, festivals, audiences, and brands.
• Opportunity to develop CRM expertise, strategic skills, and stakeholder management experience.

Hiring process

• Apply for the role; due to the high number of applicants, only successful candidates will receive a response.