Assessment Operations Analyst (Academic Integrity and Inclusion)

Location: IB Global Centre, Cardiff, United Kingdom; hybrid working with attendance at the office at least once per week

Salary: Circa £30,000 per annum, depending on experience

Company

hirify.global provides educational services to over 6,200 schools across 163 countries.

What you will do

• Manage and investigate academic integrity concerns using evidence-based, consistent decisions aligned with organizational policies and procedures.
• Monitor online and publicly available information, gather evidence, and oversee a shared case management inbox.
• Communicate investigation outcomes and provide guidance to schools and colleagues on academic integrity, access, inclusion, and assessment arrangements.
• Review complex or unprecedented cases with colleagues and senior stakeholders to deliver robust and defensible outcomes.
• Handle confidential student data, assessment materials, and supporting documentation in accordance with data protection requirements.
• Monitor case timelines, analyse data and trends, and support reporting and continuous improvement of processes and service delivery.

Requirements

• A degree or equivalent and/or relevant experience, ideally in assessment, compliance, or academic integrity environments.
• Strong analytical and critical thinking skills, including the ability to evaluate evidence and make balanced, defensible decisions.
• High integrity and sound judgement when handling sensitive and complex information.
• Excellent communication skills, including the ability to communicate clearly and sensitively about complex, technical, high-stakes, or contested matters.
• Ability to engage diplomatically with stakeholders at all levels.
• Ability to manage competing priorities and deliver accurate, high-quality outcomes within strict deadlines.
• Strong attention to detail when reviewing evidence and documentation.
• Proactive and self-motivated, able to work independently and contribute effectively to a collaborative team.
• Proficiency in Microsoft Office applications, particularly for data review and case management.

Nice to have

• Fluency in French and/or Spanish.

Culture & Benefits

• Permanent, full-time position working 37.5 hours per week, Monday to Friday.
• Occasional weekend or bank holiday work is essential during the year.
• Flexible benefits allowance equivalent to 1.5% of annual salary.
• 10% employer pension contribution with a minimum 3% employee contribution, enhanced family-friendly benefits, and life assurance at four times annual salary.
• 25 days of annual leave plus public holidays, with the option to purchase up to five additional days, paid volunteering leave, and continuous professional development.
• Working environment focused on respect, diversity, compassion, equal opportunities, and reasonable support or adjustments during recruitment.

Hiring process

• Applications are being received until 17 November 2026.