Operational Risk Advisor (Payments)

Location: Hybrid, Sydney, NSW, Australia

Company

hirify.global is a payments company helping shape the future of Australia’s financial services sector and how money moves.

What you will do

• Conduct independent Line 2 assurance reviews of operational incidents and issues.
• Partner with business units to assess operational risks, strengthen controls, and embed risk management frameworks.
• Analyse operational risk data, identify trends, and provide practical insights.
• Support the resolution of incidents, issues, and control gaps, including root cause analysis and action planning.
• Report monthly Key Risk Indicators for non-financial risk and contribute to management committee and Board reporting.
• Maintain Board-approved non-financial risk policies, support audit finding closure, and contribute to risk education and uplift initiatives.

Requirements

• Experience working with non-financial risk and compliance frameworks within financial services.
• Strong understanding of operational and non-financial risk in banking or finance.
• Strong analytical and critical thinking skills, with the ability to turn risk information into practical insights.
• Experience embedding operational risk management frameworks into business processes.
• Strong stakeholder management skills and the ability to build relationships and influence across organisational levels.
• Ability to work autonomously, manage competing priorities, and deliver high-quality outcomes with strong attention to detail.

Nice to have

• Experience providing operational risk advice within banking, payments, or broader financial services.
• Exposure to Line 2 assurance, operational incidents, issues, and control assessments.
• A tertiary qualification in commerce, finance, or another business-related discipline.

Culture & Benefits

• Flexible work arrangements in a diverse and socially inclusive workplace.
• Recognition through IGNITE and tailored development opportunities.
• Initiatives supporting physical, mental, and financial wellbeing, plus discounts through hirify.global Advantage.
• Opportunities to contribute to impactful work across Australia’s financial services sector.