Manager - IT EPIC

Location: Virtual, based at the Reverend Hugh Cooper Administrative Center in Albuquerque, New Mexico, United States

Company

hirify.global is a locally owned, not-for-profit healthcare system with nine hospitals, a statewide health plan, and a growing multi-specialty medical group serving New Mexico.

What you will do

• Lead team communications and execute strategic plans, IT solutions, and business priorities.
• Manage clinical application portfolios, major IT projects, operating and capital budgets, vendor contracts, and financial performance.
• Serve as Service Owner for assigned applications, ensuring maintenance, support, security, and alignment with customer needs.
• Lead new system and service implementations and identify improvements to cost, productivity, infrastructure, and processes.
• Partner with stakeholders, customers, project sponsors, technical teams, end users, vendors, and executives to deliver and support applications.
• Manage staff development, vendor performance, SLAs, KPIs, compliance reviews, capacity planning, risk management, reporting, and escalation of major issues.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent experience; six years of relevant experience may substitute for the degree.
• At least four years of relevant experience, including healthcare and/or Epic experience; healthcare experience is preferred.
• Two to five years of experience working in IT operations.
• Experience leading and managing large IT projects and rolling out IT infrastructure across various technologies.
• Excellent working knowledge of computer systems, security, network and systems administration, databases, data storage systems, and phone systems.
• Strong critical thinking, decision-making, project management, prioritization, and IT infrastructure and operations best-practice skills.

Nice to have

• Epic certifications.
• Healthcare experience beyond the required healthcare and/or Epic experience.

Culture & Benefits

• Full-time, exempt position with a virtual workplace and day shift.
• Benefits-eligible employees receive medical, dental, vision, short- and long-term disability, group term life insurance, and optional voluntary benefits.
• Employee Wellness rewards program with wellness challenges, webinars, preventive screenings, gift cards, and other opportunities.
• Work supports community health initiatives and the well-being of New Mexico communities.
• Drug-free, tobacco-free employer with smoke-free campuses and equal opportunity commitments.