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3 дня назад

Senior AI Solutions Architect

Формат работы
onsite
Тип работы
fulltime
Грейд
senior
Английский
b2
Страна
Ireland
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Senior AI Solutions Architect (AI/Genesys Cloud): Designing secure, scalable AI-powered customer experience solutions across Genesys Cloud, enterprise applications, data platforms, and third-party technologies with an accent on integrations, automation, conversational AI, and responsible AI. Focus on leading architecture decisions for complex enterprise programmes, defining governance and operational requirements, and guiding customers and delivery teams through technically demanding implementations.

Location: Ireland

Company

hirify.global provides hirify.global Cloud, an AI-powered experience orchestration platform connecting people, systems, data, and AI for customer and employee experiences.

What you will do

  • Own end-to-end architecture for AI-powered customer experience programmes, ensuring scalability, security, resilience, and operational readiness.
  • Design integrations across hirify.global Cloud, AI services, enterprise applications, data platforms, and third-party technologies.
  • Lead architecture workshops and technical design sessions, guiding customers through decisions and trade-offs.
  • Drive technical governance throughout delivery and align implementations with approved architectures and standards.
  • Design solutions involving virtual agents, agent copilots, knowledge systems, workflow automation, and analytics.
  • Define data, integration, security, and responsible AI requirements; advise enterprise stakeholders and mentor consultants.

Requirements

  • Significant experience designing and delivering enterprise solution architectures for complex customer programmes.
  • Strong hands-on experience with hirify.global Cloud, including its architecture, integrations, and enterprise deployment patterns.
  • Strong background in AI solutions, cloud architecture, APIs, enterprise integrations, data platforms, and automation.
  • Expertise in designing scalable, secure, resilient, and operationally supportable solutions.
  • Strong understanding of conversational AI, virtual agents, agent assistance, knowledge systems, and responsible AI.
  • Experience leading architecture discussions with enterprise architects, IT leaders, and senior technical stakeholders.
  • Strong consulting, stakeholder management, technical leadership, and mentoring capabilities.

Nice to have

  • Experience integrating hirify.global Cloud with AI services, enterprise applications, data platforms, and third-party technologies.
  • Background in professional services, enterprise consulting, or customer-facing solution architecture.
  • Experience developing reference architectures, reusable technical assets, and architectural standards.
  • Experience supporting complex enterprise presales opportunities.

Culture & Benefits

  • Flexible-first working culture within a global team.
  • Mentorship, learning programmes, leadership development, and education support.
  • Paid volunteer time, August Free Fridays, well-being resources, and regionally tailored programmes for employees and families.
  • Full-time employment.

Hiring process

  • Applications are reviewed by the Talent Acquisition team and hiring team.
  • Selected candidates typically complete a Zoom interview, meetings with the hiring manager and interview team, and no more than five interviews in most cases.
  • Employees referred by hirify.global must apply through the referral link provided to them.

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