Staff Hardware Engineer (AI)

Location: Austin, Texas, United States

Company

hirify.global develops hardware, software, and systems infrastructure for AI compute and is part of the SoftBank Group.

What you will do

• Lead advanced break-fix troubleshooting for server blades, motherboards, power systems, and rack-scale infrastructure.
• Support hardware bring-up, component validation, firmware interaction testing, and structured qualification cycles.
• Diagnose system failures involving thermal behavior, power anomalies, network configuration, BIOS, and BMC issues.
• Collaborate with server engineering, platform, facilities, infrastructure, and data center teams on root cause analysis and corrective actions.
• Develop SOPs, troubleshooting guides, and validation documentation.
• Mentor junior technicians and engineers and participate in on-call or off-hours support during critical milestones.

Requirements

• Bachelor’s degree in Electrical Engineering, Computer Engineering, Computer Science, or a related discipline.
• 10+ years of experience with server hardware architectures and board-level debugging.
• Experience analyzing system logs, hardware telemetry, and power/thermal metrics to isolate hardware failures.
• Hands-on experience with HPC systems, AI compute platforms, or rack-scale infrastructure.
• Strong collaboration skills for fast-paced engineering environments.
• Excellent written and verbal communication skills.

Nice to have

• Experience supporting prototype or pre-production hardware bring-up.
• Familiarity with data center facilities, including liquid cooling and power distribution systems.
• Experience with Python, Bash, or automation tools for hardware validation or troubleshooting.
• Exposure to structured failure analysis and reliability engineering methodologies.

Culture & Benefits

• Collaborative environment spanning hardware engineering, systems engineering, server engineering, firmware, platform architecture, and data center operations.
• Culture of continuous learning, innovation, and inclusive collaboration.
• USA benefits include medical, dental, and vision coverage, FSAs, HSAs, disability and life insurance, and a 401(k) retirement plan.
• Additional benefits include commuter support, wellness services, and an Employee Assistance Programme.
• Flexible working and a flexible interview process with reasonable adjustments available.