EB Team Lead (Employee Benefits)

Location: Brookfield, Wisconsin, United States; on-site or hybrid environment with in-person meetings and travel to off-site locations.

Salary: $110,000–$150,000 annually, with potential participation in a Staff Incentive Plan.

Company

hirify.global is a large insurance brokerage and consulting firm with approximately $3 billion in revenue, over 10,500 associates, and approximately 200 offices nationwide.

What you will do

• Manage, develop, and support a team of 10+ employees, including performance management and structured training.
• Partner with employee-benefits client teams to execute service models, procedures, and consistent delivery across accounts.
• Oversee onboarding, renewals, stewardship, and other client lifecycle milestones.
• Maintain and improve processes, documentation, templates, tools, and workflows to increase efficiency and scalability.
• Monitor reporting and key metrics, analyze trends, identify risks or service gaps, and coordinate issue resolution.
• Coordinate priorities and deliverables across EMM, Operations, Compliance, regional leadership, and OpCo leaders while supporting client retention and growth.

Requirements

• 5+ years of experience in employee benefits; self-funding knowledge is preferred.
• Strong understanding of benefits, compliance, and client service delivery.
• Prior leadership experience is preferred, including the ability to coach, mentor, and support team development.
• Active Life and Disability insurance license or ability to obtain one within 4 months of hire.
• Bachelor’s degree preferred.
• Proficiency with Microsoft Office and internet-based programs.
• Exceptional communication, negotiation, relationship-building, prioritization, and deadline-management skills.
• Ability to review complex information, exercise advanced professional judgment, and develop strategic client-focused solutions.
• Ability to provide technical guidance on insurance compliance topics including ERISA, COBRA, FMLA, 5500s, and Healthcare Reform.

Culture & Benefits

• On-site or hybrid work environment with in-person team and client meetings; travel by car and/or air may be required.
• Competitive pay, incentive opportunities, medical, wellness, dental and vision benefits, 401(k), flexible spending and health savings accounts, disability and life insurance.
• Paid time off, paid family leave, paid holidays, wellness programs, employee recognition programs, and college scholarships for associates’ children.
• Programs supporting diversity, inclusion, community engagement, environmental sustainability, and professional development.
• Physical work may include extended computer use, standing, walking, bending, kneeling, reaching, and infrequent lifting or carrying of 10–50 pounds; reasonable accommodation may be provided.