Human Resources Generalist

Location: Hybrid in Foster City, California, with on-site work required 3 days per week

Salary: USD 109,000–131,000 per month

Company

Zoox develops autonomous vehicle technology and operates a fast-scaling workforce spanning technical, corporate, and operational teams.

What you will do

• Serve as the primary frontline contact for employee inquiries through Slack, email, ticketing systems, and in-person channels.
• Resolve foundational HR questions and triage sensitive or complex matters to Benefits, Payroll, Employee Relations, Legal, and People Operations.
• Execute employee lifecycle transactions in Workday, including job changes, supervisory organization updates, location transfers, off-boarding, and terminations.
• Support managers and People Partners through organizational changes, reporting updates, performance reviews, promotion and calibration cycles, and engagement surveys.
• Audit HR records, maintain standard operating procedures, identify administrative bottlenecks, and improve workflows using AI-powered tools.

Requirements

• At least 4 years of experience in HR Operations, People Experience, or an HR Generalist/Coordinator role supporting a fast-paced workforce.
• Hands-on experience with Workday or a comparable enterprise HRIS, including employee lifecycle transactions.
• Experience managing employee intake and triage across ticketing systems, Slack, email, and in-person channels, with sound judgment when routing complex or sensitive cases.
• Foundational knowledge of California and federal employment standards, including California final pay rules, wage-and-hour guidelines, and statutory leave basics.
• Proven experience handling sensitive and confidential personnel records.
• Experience supporting performance reviews, promotion or calibration cycles, or engagement surveys.

Nice to have

• Experience with ServiceNow or other HR service delivery platforms such as Jira Service Management or Zendesk HR, particularly during ticketing rollouts or queue optimization.
• Familiarity with generative AI tools and workflow automation for drafting communications, improving SOPs, or streamlining operational work.
• HR experience in autonomous vehicles, robotics, hardware, or fast-scaling technology environments.

Culture & Benefits

• Work closely with People Partners, People Operations, and specialized Centers of Excellence.
• Provide empathetic, discreet, high-trust support to employees and managers.
• Support a blended workforce of technical, corporate, and operational teams.
• Regular on-site collaboration is required three days per week in the Foster City office.