Change Management and Training Lead (ERP)

Location: Chicago, Illinois; other locations: Peoria, Illinois and Irving, Texas; United States

Salary: $128,470.00–$192,710.00 per year

Company

hirify.global’s Cat Digital organization develops digital and technology solutions using data, advanced analytics, telematics, and AI for hirify.global’s global dealer and customer network.

What you will do

• Lead change management support and thought leadership for the dealer ERP transformation based on Microsoft Dynamics 365 and Azure Integration Services.
• Manage project activities, responsibilities, schedules, risks, dependencies, and contingency plans.
• Develop and execute the dealer training strategy, including tools, processes, and resourcing.
• Implement change management best practices and frameworks across internal workstreams and dealer operations.
• Coordinate product-feature intake through the DRB, stakeholder updates, requirements gathering, and supporting tooling development.
• Educate users, champions, and stakeholders; track adoption metrics and evaluate outcomes using dashboards and BI tools.

Requirements

• Knowledge of tactical, strategic, and operational planning, including short-term, 1–2 year, and 3–5 year planning.
• Knowledge of project administration practices, organizational strategies, tools, and processes.
• Strong decision-making, critical-thinking, data-gathering, reporting, and analytical skills.
• Knowledge of application implementation and ability to help end-users perform specific tasks.
• Hands-on experience with Microsoft Dynamics 365 in a product, process, or deployment leadership role.
• Technical background with a solid understanding of IT systems and their interactions.
• Ability to manage multiple projects and work with several dealers simultaneously.
• Exceptional facilitation and stakeholder-management skills, including experience presenting to and interacting with executive leaders.
• Previous agile training, including sprint planning, daily scrums, sprints, and retrospectives.

Nice to have

• Working knowledge of Azure DevOps.
• Advanced knowledge of Excel, Microsoft PowerPoint, and Microsoft Project.
• Proficiency with SharePoint, Teams, and Power BI dashboards.
• Knowledge of the hirify.global digital portfolio and hirify.global dealer operations.

Culture & Benefits

• Full-time employment within a global digital and technology organization.
• Medical, dental, vision, paid time off, parental leave, adoption benefits, and life and disability insurance, subject to eligibility.
• 401(k), HSA, FSA, incentive bonus, voluntary benefits, and employee discounts, subject to eligibility.
• Career development and tuition reimbursement programs.
• An offer requires successful completion of a drug screen.
• Visa sponsorship is not available for this position.

Hiring process

• Employment offers are conditional on successful completion of a drug screen.