Senior Product Manager, AI-native platform

Location: Remote; candidates must be based in the United States or Canada. The company is 100% remote and almost entirely in North America.

Compensation: US Tier 1 $161,000–$180,000 USD; US Tier 2 $148,000–$163,000 USD; US Tier 3 $140,000–$155,000 USD; Canada $140,000–$161,000 CAD.

Company

hirify.global is a loyalty and guest engagement SaaS platform for regional and national restaurants, combining loyalty, digital ordering, marketing automation, CRM, data and AI products.

What you will do

• Own a platform area end to end, from discovery and definition through delivery and measurable business outcomes.
• Work with restaurant operators and marketers, using customer conversations, support data, usage data and analytics to identify meaningful problems.
• Turn customer signals into blueprints, prototypes and shipped products in short cycles.
• Write precise specifications for agentic tools, review their output and identify when the product or implementation is wrong.
• Design AI-native products for segmentation, issue recovery, campaign guidance and merchant analytics.
• Improve internal product workflows, tooling, agent skills, templates and guardrails.

Requirements

• 5+ years of product management experience and a record of shipping products used and paid for by real customers; B2B SaaS and data-heavy experience are preferred within this profile.
• Hands-on experience with Claude Code, Codex or comparable agentic tools, including personally built prototypes, scripts or workflows.
• Customer-obsessed and evidence-driven approach, distinguishing real patterns from isolated requests.
• Technical fluency sufficient to read a schema, write a query, follow a pull request and discuss engineering tradeoffs.
• Strong, clear and precise writing for specifications read by both humans and agents.
• Ability to take ownership in ambiguity while working with a broad mandate and little process.
• Must be based in the United States or Canada.

Nice to have

• Experience with restaurants, retail, commerce, POS or ordering integrations, loyalty or marketing technology.
• Experience shipping AI- or ML-powered features such as recommendations, segmentation, agents or conversational interfaces.
• Experience with two-sided products where the buyer and end user are different.
• Public writing, talks or open-source tooling about changes in product work.

Culture & Benefits

• 100% remote work with a workforce almost entirely in North America.
• AI-native operating model with Claude Code used daily across every function and an unlimited token budget for employees.
• Every employee receives equity and is expected to operate with ownership.
• The role involves high intensity, including evenings and weekends when required by the work.
• hirify.global is profitable, has industry-leading retention and uses structured internal leveling and location-based compensation.

Hiring process

• Final leveling and compensation are determined during the interview process based on experience, scope and work location.
• Applications are reviewed with AI-assisted tools and by a person; automated systems do not make hiring decisions alone.