Product Manager (Applied AI)

Location: United States; remote role

Salary: $141,680–$222,000 annually depending on level, plus equity.

Company

hirify.global provides software for home service professionals, including scheduling, dispatching, payments, business management, and coaching solutions. The company supports more than 50,000 businesses and has over 2,000 teammates globally.

What you will do

• Define product direction and priorities for applied AI experiences based on customer workflows, research, product insights, emerging AI capabilities, and business goals.
• Own AI-powered products from discovery and prototyping through launch, measurement, and continuous improvement.
• Design conversational interfaces, intelligent agents, workflow logic, tools, and integrations with Product, Engineering, and Design.
• Develop reusable AI capabilities that adapt to different business contexts, permissions, preferences, and workflows.
• Establish trustworthy AI interactions, including context management, autonomy, confirmations, transparent actions, handoffs, and error recovery.
• Define AI quality standards and measure adoption, task completion, interaction quality, workflow efficiency, reliability, latency, cost, safety, and business impact.

Requirements

• Experience owning and delivering complex, customer-facing software products from discovery through launch and continuous improvement.
• Demonstrated experience developing and shipping AI-powered products, including conversational AI, AI agents, workflow automation, or similarly complex AI applications.
• Hands-on experience developing functional prototypes and translating technical concepts into working product experiences while collaborating with Engineering on integrations and tradeoffs.
• Understanding of large language models, including capabilities, limitations, behavior design, evaluation methods, and practical applications.
• Experience developing configurable products or reusable capabilities for diverse customer needs, business rules, permissions, and workflows.
• Experience influencing cross-functional decisions, aligning stakeholders, and translating customer insights and product data into measurable outcomes.
• Knowledge of product strategy, agile development, UX best practices, and data-driven product decision-making.
• Experience using AI tools and automation to improve workflows, execution efficiency, product quality, or team outcomes.
• Bachelor’s degree in a related field or equivalent work experience.

Nice to have

• Strong product judgment balancing customer needs, technical feasibility, and business impact.
• Hands-on experimental problem-solving, including prototyping, testing, and continuous refinement.
• Ability to influence and align cross-functional teams without direct authority across competing priorities and organizational dependencies.
• Strong communication, stakeholder management, interaction design, and technical translation skills.
• Curiosity about emerging AI technologies and a multidimensional background combining cross-functional interests or specialized expertise.
• Resilience, adaptability, and comfort working in ambiguity.

Culture & Benefits

• Passionate, empathetic, hardworking culture focused on improving the lives of home service professionals.
• Medical, dental, vision, life, disability, and 401(k) benefits.
• Paid holidays, flexible paid time off, paid parental leave, employee assistance, and monthly technology reimbursement.
• Equity in a rapidly growing startup backed by top-tier venture capital firms.
• Inclusive, equal-opportunity workplace with a globally distributed team.

Hiring process

• Final title and level are determined during the interview process based on skills, experience, and demonstrated impact.
• Available levels range from Senior Product Manager I and II through Senior Staff Product Manager and Principal Product Management.