Insurance Compliance & Regulatory Senior Lead

Location: 100% remote; full-time salaried employees must currently reside in AZ, CA, CO, FL, GA, IL, MA, NC, NJ, NV, NY, OR, TN, TX, UT, VA, or Ontario, Canada.

Salary: $70K–$100K plus potential equity.

Company

hirify.global is a U.S. technology company building an AI-powered advisor for car, home, motorcycle, and other physical assets, including insurance, maintenance, repairs, and sales.

What you will do

• Lead end-to-end investigations and de-escalation for critical customer complaints as the final escalation point.
• Manage state Department of Insurance complaints, carrier audits, regulatory workflows, and official correspondence.
• Own the complaint log and related controls, maintaining audit-ready records and meeting statutory deadlines and internal SLAs.
• Partner with Legal, Product, and Engineering to convert complaint trends and audit findings into product changes, automated checks, and process fixes.
• Act as the operational liaison for carrier partners during claims investigations, regulatory inquiries, and information audits.
• Provide quality oversight, operational guidance, and subject-matter expertise to customer service, compliance, and claims-support staff.

Requirements

• Active Property & Casualty license required, or willingness to obtain it quickly.
• 5+ years of insurance experience, including 3+ years in state insurance and regulatory compliance.
• Proven experience directly managing state regulatory inquiries and carrier audit relationships.
• Working knowledge of NAIC model regulations, state insurance codes, and market conduct examination standards, with the ability to translate requirements into operational policies and team practices.
• Exceptional executive-level written and verbal communication skills with strong legal and compliance attention to detail.
• Strong analytical skills and experience using data to drive cross-functional product and operational improvements.
• Bachelor’s degree preferred, or equivalent practical leadership experience.

Nice to have

• 2+ years in a team lead, managerial, or supervisory role.

Culture & Benefits

• 100% remote work with equipment provided.
• Full medical, dental, and vision insurance coverage.
• 401(k) plan with employer matching, paid time off, paid parental leave, and wellness benefits.
• Work directly with Legal, Product, and Operations leadership on operational strategy and customer trust standards.
• Small, ownership-oriented culture focused on learning, quality, and impact.