Field Engineer (Hereford) (Telecoms)

Location: Field based in Hereford, United Kingdom. The role involves regular travel, climbing fixed and mobile infrastructure, rooftop work, and indoor and outdoor field duties.

Salary: Excellent basic salary plus bonus and hirify.global benefits.

Company

hirify.global is building and enhancing fixed and mobile telecommunications networks and business connectivity solutions across the United Kingdom.

What you will do

• Install, maintain, diagnose, and rectify faults across fixed and mobile networks and hirify.global business solutions.
• Work with multi-vendor customer premises equipment, core transmission systems, mobile network equipment, microwave radio, power systems, and cabling.
• Climb network infrastructure and work on rooftops while completing required health assessments.
• Meet quality, health and safety, and performance standards while managing the assigned workload.
• Work independently and as part of a team, including lone working, travel, and customer-facing activities.
• Participate in a 24/7 callout rota and/or shift pattern when required.

Requirements

• Formal telecommunications or electronic qualification, or equivalent experience from previous roles.
• Experience providing service, diagnosing faults, and completing rectification for relevant telecoms technologies.
• Knowledge of multi-vendor CPE, including Cisco, Juniper, and ADVA, and core transmission technologies including DWDM and Ethernet.
• Knowledge of 3G, 4G, and 5G mobile networking technologies and associated equipment.
• Knowledge of microwave radio, switch and field DC power systems, and fibre and copper cabling and termination.
• Ability to work efficiently, safely, and independently, including during substantial periods of lone working.
• Ability to work under pressure, meet tight deadlines, manage workloads, adapt, and learn new skills quickly.
• PC skills, excellent customer-facing skills, and the ability to work effectively both independently and in a team.
• Valid full UK or EU Category B driving licence.
• Ability to achieve and maintain SC clearance; eligibility requires demonstrating five years of UK residency.
• Ability to achieve and maintain Advanced Climber/Tower Rescue Certification and pass regular health assessments in accordance with MATS guidance.

Culture & Benefits

• Full-time employment, 37.5 hours per week, Monday to Friday, with flexibility for callouts, shifts, and business travel.
• Basic salary plus bonus, up to 28 days of annual leave plus bank holidays, and paid time for charity work.
• Benefits include discounts, vouchers, a pension plan, learning tools, and parental leave policies.
• Employment offers are subject to criminal (DBS) and financial background checks.
• An inclusive workplace focused on collaboration, customer service, network development, and community connectivity.