Sr. Director Platform Services

Location: Toronto, Canada; hybrid arrangement with 1–3 days per week on-site at Toronto-81 Bay

Company

hirify.global is a relationship-oriented bank building technology and financial services for the modern world.

What you will do

• Lead mid-sized teams responsible for operating and implementing critical lending, deposit, insurance, and payments applications and infrastructure.
• Drive production stability, application availability, observability, controls, resiliency, and 7x24 operational scale across test and production environments.
• Develop and execute long-term Production Support strategies, modernize processes, and deploy technology solutions efficiently.
• Manage large annual budgets, resource allocation, technology programs, and end-to-end operational costs.
• Lead automation, technical innovation, governance, risk management, and regulatory and audit compliance.
• Build stakeholder and vendor relationships and manage communications during high-pressure and crisis situations.

Requirements

• Extensive experience in production support and technology operations, ideally 10+ years.
• Experience with DevSecOps, Site Reliability Engineering, and building and managing CI/CD pipelines.
• Significant hands-on experience operating applications in Azure, including Red Hat OpenShift and Service Mesh.
• Experience managing Data Engineering teams and production data pipelines, plus cloud and data operations expertise.
• Proven ability to develop and execute long-term strategies aligned with business goals.
• Strong stakeholder management, relationship-building, influencing, and crisis communication skills.
• Deep knowledge of banking or capital markets technology, systems, and regulatory environments.
• Experience managing large budgets and delivering cost-effective solutions.
• Legally eligible to work at the specified location and, where applicable, holding a valid work or study permit.

Culture & Benefits

• Hybrid work arrangement with remote work on non-site days.
• Competitive salary, incentive pay, banking benefits, benefits program, defined benefit pension plan, employee share purchase plan, vacation, and wellbeing support.
• Access to a technological toolkit and workplaces designed to support collaborative innovation.
• Paid Purpose Day for personal growth and development, plus a social recognition program.
• Inclusive and accessible candidate and employee experience.
• Regular employment with a 37.5-hour work week.

Hiring process

• An attribute-based assessment and other skills tests may be required, including simulation, coding, or French proficiency assessments.
• Artificial intelligence tools are used during the recruitment process.