Operations Manager (Distribution)

Location: Fort Wayne, IN, United States; primarily day shift with flexibility for evenings and weekends

Hiring salary range: $97,201–$123,251 annually

Company

hirify.global connects publishers, retailers, libraries, and educators with digital and physical content through distribution, print-on-demand, and digital learning services.

What you will do

• Manage daily production, shipping, and distribution operations, including order routing, material requisitioning, staffing, and quality control.
• Operate assigned departments within payroll and cost budgets while meeting service, throughput, and customer-service targets.
• Coach, counsel, evaluate, and develop Operations Supervisors and Leads.
• Analyze staffing and volume requirements, delegate work, establish cross-training and backup strategies, and solve operational problems.
• Interview applicants, approve hiring decisions, oversee training, and manage attendance, evaluations, and progressive counseling.
• Ensure safety and hazardous-material guidelines are followed and coordinate responses to customer complaints and rush orders.

Requirements

• College degree, or a high school diploma/GED with directly related year-for-year experience.
• At least 4 years of experience in a high-volume distribution center or production/manufacturing facility, with a clear track record of success.
• At least 3 years of experience supervising 25 or more employees.

Culture & Benefits

• Customer-centric environment focused on excellence, collaboration, innovation, and continuous improvement.
• Medical, prescription drug, HSA, vision, dental, and health care FSA benefits beginning on the first day of employment.
• 15 vacation days, 12 sick days accrued annually, 3 personal days, 401(k) match, life and AD&D insurance, employee assistance, and group legal benefits.
• Tuition reimbursement, nonprofit donation matching and volunteer opportunities, and a casual dress code.