Middle Client Success Manager (AdTech)

Location: Remote, Almaty

Company

Evido is an AdTech and marketing company providing data-driven solutions across Meta, TikTok, Google, and other platforms.

What you will do

• Manage enterprise client relationships and act as a trusted advisor.
• Onboard clients by explaining product logic, key steps, and early-stage processes.
• Lead performance reviews, commercial conversations, and client presentations.
• Resolve complex client issues and coordinate internal stakeholders and advertising-platform partners.
• Monitor workflows, identify bottlenecks, and improve documentation, playbooks, and operational processes.
• Analyze client performance, commercial metrics, and operational data to produce recommendations and support strategic initiatives.

Requirements

• 3+ years of experience in digital marketing, AdTech, media agencies, or performance marketing.
• Strong understanding of the digital advertising ecosystem, including Meta, Google, TikTok, or similar platforms.
• Experience coordinating multiple stakeholders and leading complex projects.
• Strong analytical skills and confidence working with Excel or Google Sheets.
• Excellent English at C1/C2 level and Russian at C1/C2 level.
• Commercial thinking combined with strong operational execution, organizational skills, and project management ability.
• Excellent communication and stakeholder management skills; proactive, ownership-driven, calm under pressure, and comfortable solving ambiguous problems.
• Structured thinking and strong attention to detail.

Culture & Benefits

• Remote work.
• Direct work with enterprise clients and ownership of their success.
• Opportunity to influence product development and shape internal processes.
• Culture focused on expertise, autonomy, kindness, and healthy communication.
• Fast decisions, minimal bureaucracy, and room for initiative.
• Growth in AdTech, cross-platform learning, and complex client cases.