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2 дня назад

Community Manager (iGaming)

Формат работы
remote (только Spain)
Тип работы
fulltime
Английский
b2
Страна
Spain
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Community Manager (iGaming): Building and maintaining an active player community for a digital entertainment and iGaming brand with an accent on Telegram and Discord communication, moderation, engagement activities, and player feedback. Focus on launching contests and promotions, identifying reputation risks, and translating community insights into product and customer support improvements.

Location: Remote, based in Valencia, Spain

Company

hirify.global is a technology company developing a full-stack platform for the digital entertainment and iGaming ecosystem, serving operators, creators, and digital businesses.

What you will do

  • Manage daily communication with players across Telegram, Discord, and other community channels.
  • Build and grow an active casino player community, moderate discussions, and respond to questions.
  • Launch contests, giveaways, community activities, and other engagement mechanics.
  • Communicate promotions, tournaments, new games, and product updates.
  • Collect player feedback, identify complaints and reputation risks, and coordinate escalations with Customer Support.
  • Monitor community sentiment and competitor communities and prepare reports on growth, engagement, and feedback.

Requirements

  • Experience in Community Management, preferably in iGaming, gaming, betting, or crypto.
  • Strong communication skills and the ability to communicate naturally with players rather than using corporate scripts.
  • Experience with Telegram and/or Discord communities.
  • Mandatory English proficiency.

Nice to have

  • Understanding of online casino and player behavior.
  • Additional language skills, such as Spanish.

Culture & Benefits

  • Fully remote work.
  • Opportunity to work in a fast-growing international iGaming company with strong Development and Product teams.
  • Minimal bureaucracy and direct influence on product quality.
  • Clear career path and opportunities for growth.
  • Interesting challenges and modern tools.

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