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8 дней назад

Community Manager (iGaming)

Формат работы
remote (только Brazil)
Тип работы
fulltime
Английский
b2
Страна
Brazil
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Community Manager (iGaming): Building and maintaining an active player community for a digital entertainment and online casino brand with an accent on Telegram and Discord communication, player engagement, moderation, and feedback collection. Focus on launching contests and giveaways, identifying reputation risks, monitoring community sentiment, and translating player insights into product improvements.

Location: Fully remote; Brazil

Company

hirify.global develops a full-stack platform for the digital entertainment and iGaming ecosystem, helping operators, creators, and digital businesses launch, manage, scale, and monetize products.

What you will do

  • Manage daily communication with players across Telegram, Discord, and other community channels.
  • Build and grow an active community around the casino brand through engagement activities, contests, giveaways, promotions, tournaments, and game updates.
  • Moderate discussions, answer questions, and communicate naturally with players rather than using corporate scripts.
  • Collect player feedback and share insights with Product, CRM, Customer Support, and other relevant teams.
  • Identify complaints, recurring issues, reputation risks, and player escalations.
  • Monitor community sentiment and competitor communities and prepare reports on community growth, engagement, and feedback.

Requirements

  • Experience in Community Management, preferably in iGaming, gaming, betting, or crypto.
  • Strong communication skills.
  • Experience with Telegram and/or Discord communities.
  • Ability to communicate naturally with players rather than using corporate scripts.
  • Understanding of online casino and player behavior is a strong advantage.
  • English is mandatory.

Nice to have

  • Additional language skills, such as Spanish.

Culture & Benefits

  • Fully remote work from Brazil.
  • Competitive salary.
  • Opportunity to work in a fast-growing international iGaming company with strong Development and Product teams.
  • Minimal bureaucracy and direct influence on product quality.
  • Clear career growth path, interesting challenges, and modern tools.

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