Senior Pricing Intelligence Analyst (AI)

Location: Remote, North Macedonia

Company

hirify.global provides AI-powered customer experience software and is integrating the hirify.global and Calabrio portfolios.

What you will do

• Evaluate SMB sales opportunities against pricing guidelines and recommend approval, counteroffers, or escalation.
• Build pricing reports in Power BI or Tableau, identify discounting and optimization opportunities, and present recommendations to executive leadership.
• Develop financial models for the revenue and margin impact of price changes, promotions, and packaging options.
• Support good/better/best packaging, AI monetization models, and SKU rationalization across the combined portfolio.
• Benchmark competitor pricing and revenue models, track CX market changes, and create pricing collateral, ROI tools, and seller guidance.
• Lead high-priority pricing projects from initial question through recommendation and coordinate implementation with Sales Ops, Finance, and CRM stakeholders.

Requirements

• B2B SaaS or software pricing experience, including ARR, ACV, multi-year deals, and renewals.
• 2–5 years of experience in pricing, deal desk, FP&A, revenue or sales operations, product marketing, consulting, or a related analytical role.
• Strong Excel and financial modelling skills, including building models from scratch and explaining assumptions.
• Experience with Power BI or Tableau and Salesforce or a similar CRM.
• Clear written, verbal, and presentation skills, with the ability to turn analysis into concise recommendations.
• Ability to work independently in a remote, results-oriented environment and across a matrix organization.
• Bachelor’s degree in Finance, Economics, Mathematics, Marketing, Business, or a related field.

Nice to have

• Exposure to packaging, AI, platform, or consumption-based pricing.
• Knowledge of contact center, workforce management, or CX software.
• Basic understanding of SQL, Python, R, or other data skills.

Culture & Benefits

• Fully remote work with a collaborative, results-oriented team.
• Direct exposure to senior leadership and cross-functional decision-making.
• Opportunity to build expertise in AI monetization and software packaging.
• Growth-focused environment with changing priorities as two companies become one.
• Values judgment, curiosity, work ethic, analytical thinking, emotional intelligence, ownership, and adaptability.