Benefits Analyst

Location: Hybrid, with 3 days in the office and 2 days remote, based in New York, NY or Century City, CA.

Base annual salary: $115,000–$135,000 USD.

Company

hirify.global operates a global marketplace for buying and selling tickets to live events, serving customers in 195 countries through hirify.global and viagogo.

What you will do

• Provide benefits guidance, investigate issues, resolve escalations, and create open enrollment materials, benefit guides, and intranet content.
• Own end-to-end leave administration, coordinating employees, vendors, and HR business partners.
• Manage enrollment processing, benefits portals, carrier and broker coordination, discrepancy resolution, and recurring administration.
• Partner with Payroll and systems teams on contributions, deductions, configuration, system changes, audits, reconciliations, and reporting.
• Manage ACA processes, 401(k) elections and audits, FSA/HSA/Commuter administration, and nondiscrimination testing.
• Support the design and implementation of benefits programs for new countries and improve benefits education, wellness activities, and employee support.

Requirements

• 4+ years of experience in benefits administration or an HR role with substantial benefits responsibilities.
• Hands-on experience managing leaves of absence end to end, including different leave types, state requirements, vendors, and employee communications.
• Experience resolving enrollment and carrier issues, maintaining accurate records, and managing recurring administrative work.
• Experience supporting benefits audits, including 401(k) audits or nondiscrimination testing, as well as reconciliations and reporting.
• Familiarity with benefits administration platforms and carrier sites, with the ability to learn new systems and support technical issues.
• Ability to communicate benefits information clearly and help employees understand their options and next steps.
• Ability to manage competing deadlines, handle sensitive information discreetly, and follow issues through to resolution.
• Track record of identifying practical process improvements while remaining involved in day-to-day execution.

Nice to have

• International benefits experience.

Culture & Benefits

• Growth environment with autonomy to lead experiments and tests at scale.
• Compensation package including stock incentives, equity, 401(k), paid time off, and paid parental leave.
• Unlimited Flex Time Off.
• Health, vision, and dental insurance.