Lien Resolution Associate (Personal Injury Law)

Location: Remote, with the role described as based in Costa Rica; the listed location is Santa Cruz de la Sierra, Bolivia. Employment also requires verification of identity and authorization to work in the United States.

Compensation: USD 1,000–1,500 monthly

Company

hirify.global is an award-winning personal injury law firm providing legal representation to injured clients.

What you will do

• Negotiate hospital liens and medical provider balances under attorney supervision and firm procedures.
• Review medical bills, verify balances, obtain documentation, and submit reduction requests.
• Follow up with providers and secure written confirmation of negotiated agreements.
• Maintain accurate case records in legal case management software.
• Coordinate with attorneys and closing staff to resolve outstanding items and prepare files for settlement disbursement.
• Manage a high-volume reductions caseload while meeting reduction, turnaround-time, productivity, and accuracy expectations.

Requirements

• At least 2 years of recent, hands-on plaintiff personal injury lien reduction or medical bill negotiation experience supporting a U.S. law firm.
• Direct experience negotiating with hospitals, medical providers, and collection entities, including the ability to explain negotiation strategies and document results.
• Ability to independently manage a high-volume reductions caseload from balance verification through written agreements and closing coordination.
• Fluent English and Spanish, with strong verbal and written communication skills in both languages.
• Proficiency with legal case management software; Litify experience is preferred.
• Ability to work independently in a remote environment with excellent organization, time management, analytical, problem-solving, and prioritization skills.
• Reliable internet connection, personal computer, and access to a quiet, professional workspace.
• Ability to collaborate with attorneys, staff, and external providers while maintaining professional boundaries.
• Resilient, goal-oriented approach to challenging negotiations, combining empathy and assertiveness; legal questions and disputed liens requiring legal analysis must be referred to an attorney.

Culture & Benefits

• Remote full-time position with a collaborative, innovative, high-accountability culture.
• Work focused on helping injured clients retain more of their settlements and maximizing client recoveries.
• Emphasis on integrity, accountability, leadership, loyalty, continuous improvement, and service.
• Opportunity to grow within a high-performing legal team and contribute directly to client outcomes.