Senior UX Researcher (AI)

Location: New York, New York, USA; hybrid workplace

Salary: $161,600–$202,000 USD per year, plus equity and potentially variable compensation

Company

Datadog provides an observability and security platform for the AI era, unifying applications, infrastructure, data, models, and security to help businesses manage complexity.

What you will do

• Build and own an ongoing research program across Core Pillars, initially focused on Agent Console.
• Conduct foundational discovery, product evaluation, and post-launch learning using qualitative and quantitative methods.
• Partner with Product, Design, and Engineering to identify consequential decisions and produce evidence for them.
• Develop understanding of AI agents, complex technical workflows, and enterprise users to identify meaningful research questions.
• Translate evidence into product strategy and design direction, remain involved through implementation and measurement, and assess intended outcomes.
• Advance research practice through AI-assisted workflows, behavioral data, reusable knowledge, and enablement for focused partner-led research.

Requirements

• Independently own a meaningful research portfolio from opportunity identification through execution, decision-making, and follow-through.
• Deep qualitative research skills and confident use of product telemetry, surveys, and other quantitative evidence.
• Ability to connect research to product decisions and business outcomes and evaluate whether intended results were achieved.
• Thoughtful use of AI in research, with the ability to explain its impact on speed, scale, quality, or outcomes.
• Ability to quickly learn complex technical domains and conduct effective research with enterprise and technical users.
• Clear communication, trusted partnerships, and practical, evidence-grounded stakeholder influence.

Nice to have

• Experience researching AI products, developer tools, observability, infrastructure, or other complex B2B software.

Culture & Benefits

• Office culture and a hybrid workplace designed to support collaboration and work-life harmony.
• Product training and continuous career development with internal mobility opportunities.
• Intra-departmental mentor and buddy program, inclusive culture, and Community Guilds.
• New-hire stock equity through RSUs and an employee stock purchase plan.
• Global mental health support through Spring Health and other benefits that vary by country and employment type.
• For this role, benefits may include healthcare, dental, parental planning, mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and discounted employee stock purchase options.