Senior User Experience Researcher

Location: United States, primarily remote with required visits to Insomniac Burbank or PlayStation San Mateo UX Labs every 1–2 months.

Salary: $80 per hour.

Company

hirify.global, through Insomniac Games, is hiring for UX research supporting a AAA game title.

What you will do

• Lead UX research for a large-scale AAA game project throughout its mid-production phase.
• Define research goals, session formats, success criteria, surveys, and comprehensive test plans with development and external research teams.
• Lead RITE, A/B testing, narrative testing, one-on-one sessions, focus groups, and multi-participant playtests.
• Present qualitative and quantitative findings through written reports, debriefs, and presentations to project teams and studio leadership.
• Collaborate with analysts on analytics tools, dashboards, and visualizations, and identify factors affecting game systems and player behavior.
• Support inclusive design research, participant recruitment, stakeholder communication, and mentoring of junior team members.

Requirements

• AAA Games UX Research experience is required.
• Ability to work independently, communicate proactively, build trust with development leads and external research partners, and adapt to studio-specific workflows in a remote-first environment.
• Strong verbal and written communication, organizational, analytical, and presentation skills, including presenting to senior management and key stakeholders.
• Ability to apply fractions, percentages, ratios, and proportions to practical situations and solve problems involving varied concrete factors with limited standardization.
• Ability to read, analyze, and interpret scientific and technical journals, financial reports, and legal documents.
• Mastery of Microsoft Office Suite and survey software such as Qualtrics.
• Familiarity with Looker, Omni, Tableau, Excel, and Power BI.
• Passion for user research and video games.
• Emphasis in psychology, human-computer interaction, human factors, or a related field is ideal.

Nice to have

• Prior experience working in a game development or publisher studio environment.

Culture & Benefits

• Primarily remote work with recurring visits to UX research labs in Burbank or San Mateo.
• Six-month temporary engagement through staffing partner Yoh Enterprise Solutions.
• Medical, dental, and vision benefits are available.
• Flexible role with pay ranges varying by geographic location.