Account Manager (AdTech)

Location: Europe, Albania, Poland, or Romania; remote or hybrid cooperation can be discussed depending on location.

Company

Join Stellar, hirify.global Software’s dedicated AdTech business unit, where more than 300 experts create advertising technology solutions for global companies and startups.

What you will do

• Build and maintain long-term, trust-based customer relationships and act as the primary contact for strategic account discussions.
• Identify and drive growth opportunities, including upsell, cross-sell, account planning, and contract extensions.
• Monitor customer satisfaction, mitigate risks, and align customer expectations with operational and delivery capabilities.
• Translate business needs into structured internal action plans and facilitate communication between customers and internal teams.
• Partner with Project Managers and delivery stakeholders to ensure transparency, predictability, and continuous improvement in customer engagement.

Requirements

• 5+ years of experience in Project Management and/or Program Management.
• Proven Account Management experience in a service-based IT company.
• Strong understanding of operational processes in European and US-based corporations.
• Successful experience developing and scaling customer accounts.
• Hands-on experience creating, negotiating, and managing delivery contracts.
• Strong commercial mindset with the ability to identify business opportunities.
• Excellent communication, stakeholder management, and negotiation skills.
• Ability to build strategic long-term customer partnerships and balance customer expectations with operational capabilities.
• Structured, analytical, solution-oriented mindset; relationship-oriented, accountable, proactive, collaborative, and growth-driven.
• Upper-Intermediate or higher English.

Nice to have

• AdTech experience.
• Experience working with distributed international teams and executive-level stakeholders.
• Understanding of software delivery lifecycle and engineering processes.
• Experience participating in pre-sales or business development initiatives.

Culture & Benefits

• Remote or hybrid cooperation depending on location.
• Work with international customers and global companies and startups.
• Join a professional community with deep AdTech expertise.