Sr. Technical Program Manager (GenAI)

Location: Madrid, Spain

Company

hirify.global's International Technology group develops and delivers engineering solutions for customers and cultures worldwide, including catalog, search, ranking, computer vision, recommendation systems, customer experience, and GenAI.

What you will do

• Own cross-team plans and drive execution for GenAI and media content programs based on customer impact and business opportunity.
• Manage roadmaps, dependencies, release schedules, experiments, and competing requests across stores, partner technology organizations, and multiple regions.
• Define, implement, and continuously improve planning, delivery, operating mechanisms, experiment tracking, and GenAI workload efficiency.
• Partner with software engineering, applied science, product, store teams, and senior management to align business needs with technical capabilities.
• Monitor metrics and program health, anticipate and remove blockers, manage escalations, and clarify ambiguous situations.

Requirements

• Experience in technical product or program management.
• Experience working directly with software engineering teams and experience in software development.
• Experience managing programs across cross-functional teams, building processes, and coordinating release schedules.
• Strong technical, problem-solving, analytical, leadership, and communication skills.
• Ability to understand ML and GenAI systems well enough to challenge trade-offs with scientists and engineers.

Nice to have

• Experience with project management disciplines including scope, schedule, budget, quality, risk, and critical path management.
• Experience building sustainable processes and coordinating release schedules across cross-functional teams.
• Experience defining KPIs and SLAs for multi-million-dollar businesses and reporting to senior leadership.

Culture & Benefits

• Work with a Madrid-based technology hub comprising software developers, ML engineers, applied scientists, product managers, technical product managers, and UX designers.
• Collaborate with teams across stores, partner technology organizations, and multiple regions.
• Inclusive culture focused on customer impact, innovation, ownership, and diverse teams.
• Workplace accommodations are available during the interview and hiring process.