Lead Technical Success Manager (Application Security)

Location: Tokyo, Japan; travel of up to 25% required.

Pay range: ¥11,325,800–¥14,157,200 JPY per year.

Company

hirify.global provides application security solutions, including SAST, SCA, and DAST, to help organizations identify and remediate vulnerabilities and defects across the software development life cycle.

What you will do

• Drive adoption across enterprise development teams, repositories, and use cases after onboarding.
• Configure and tune scan policies, rules, platform and server performance, SSO, reports, and dashboards.
• Guide vulnerability remediation and prioritization using CVE, CWE, and OWASP context, and support SBOM generation and review.
• Troubleshoot technical issues, coordinate resolution with Support and Engineering, and enable customers on scanning, UI, CLI, diagnosis, and best practices.
• Create success plans, monitor adoption and customer health, prove value in Executive Business Reviews, and support renewals with account teams.
• Identify expansion opportunities, provide customer feedback to Product and Engineering, and develop successful customers into references.

Requirements

• 5+ years of experience in a customer-facing technical role, such as TAM, Sales Engineer, Solutions Architect, or Implementation Consultant.
• Hands-on experience running, tuning, and triaging SAST, SCA, and DAST scans.
• Strong knowledge of application security, vulnerabilities, and open-source licensing.
• Hands-on experience with CI/CD and DevOps tools such as GitHub, GitLab, Azure DevOps, and Jenkins.
• Software development experience in C/C++, Java, C#, or similar, plus scripting and REST API skills.
• Experience driving adoption and proving value across enterprise accounts while supporting renewals with account teams.
• Practical fluency with AI tools for technical analysis, troubleshooting, and customer communication.
• Ability to travel up to 25%.
• Bachelor's degree in Computer Science, Engineering, or a related STEM field, or equivalent practical experience.

Nice to have

• TAM, Solutions Architect, or Sales Engineer experience in AppSec or DevSecOps.
• Security certifications such as CSSLP, CISSP, or CEH.
• Experience with enterprise-scale web development, microservices, and containers.
• Experience with regulated environments and standards such as PCI DSS, ISO 26262, MISRA, AUTOSAR, or DISA STIG.

Culture & Benefits

• Full-time employment with a stated annual pay range of ¥11,325,800–¥14,157,200 JPY.
• The role partners closely with account, Support, Engineering, Product, Sales, and Customer Success teams.
• The position does not carry a sales quota.
• Travel of up to 25% is part of the role.

Hiring process

• No specific application materials or selection stages are provided.