Sales & Operations Planning Manager (Manufacturing)

Location: Desford, Leicestershire, United Kingdom; office based. The role includes 10% domestic and global travel.

Salary: £79,000–£92,000 depending on experience.

Company

hirify.global manufactures construction and mining equipment, engines, industrial gas turbines, and diesel-electric locomotives through a global dealer network.

What you will do

• Lead the global demand and order team strategy, governance, service standards, and operating procedures.
• Act as the primary escalation point between Product Groups, Operations, and the product configuration team.
• Govern demand intake, prioritization, and NPI, NMI, and NSI forecasts from Product Groups.
• Drive order stability, quality, continuous improvement, and resolution of recurring order and configuration issues.
• Validate request priority, stakeholder readiness, and requirement quality before work enters the product configuration value stream.
• Lead priority planning, succession planning, performance management, capability development, and KPI monitoring.

Requirements

• Demonstrable leadership experience, including coaching, performance management, workforce planning, and succession planning.
• Customer focus and the ability to create customer solutions aligned with customer needs and satisfaction.
• Decision-making, critical thinking, effective communication, negotiation, problem-solving, and relationship management skills.
• Ability to negotiate constructively with internal stakeholders, external vendors, and clients.
• Knowledge of project management strategies and the ability to plan, organize, monitor, and control projects.
• Knowledge of value selling and the ability to differentiate product and service offerings according to customer needs.

Nice to have

• Knowledge of the end-to-end order-to-delivery process.
• Understanding of engineering intent, regulatory compliance, and regional offerings.
• Experience resolving dealer order issues and maintaining fulfilment.
• Understanding of construction, earthmoving, and mining machine order configuration.
• Knowledge of SAP Variant Configuration, MSF, COO, CMOPS, and price lists.
• Experience with quality standards, KPI monitoring, escalation, innovation, and process improvement.

Culture & Benefits

• Permanent, full-time office-based position with a global team and 10% domestic and global travel.
• 27 days of annual leave plus bank holidays and work-life balance support.
• Up to 20% annual bonus, car allowance, private medical, healthcare, vision and dental schemes, and a Green Car Scheme.
• Share Scheme with 50% company matching and a contributory pension with company contributions doubled up to 10%.
• Training, mentoring, global experience, free car parking, and access to the hirify.global Advantage website.

Hiring process

• Applications are reviewed as they arrive, and the advert may close early once a strong candidate pool is reached.
• Submit original, personally crafted responses; AI-generated content may disadvantage the application.
• Monitor the email associated with the application, including the junk or spam folder, for correspondence.