IT Systems Engineer (Windows/PowerShell)

Location: Washington, DC; U.S. Citizenship required; must be able to obtain and maintain a Federal Public Trust.

Company

hirify.global delivers information technology services and solutions for federal government and commercial clients through small, agile teams and a flat organizational structure.

What you will do

• Provide daily operations, maintenance, troubleshooting, and systems engineering support for enterprise applications and Windows Server infrastructure.
• Monitor application and server health, services, connections, resources, logs, alerts, and performance using SolarWinds and Splunk.
• Manage incidents, problems, changes, service requests, vulnerabilities, patching, releases, deployments, and post-deployment validation using ServiceNow, Qualys, Nucleus, and related tools.
• Administer Windows Server environments, including services, configurations, service accounts, permissions, connectivity, authentication, software installation, and patching.
• Develop PowerShell scripts for administration, monitoring, diagnostics, health checks, and repeatable O&M activities.
• Provide Tier 2/Tier 3 support, root-cause analysis, documentation, continuous monitoring, and coordination with application, database, infrastructure, cybersecurity, and support teams.

Requirements

• 4+ years of hands-on experience in systems administration, systems engineering, application infrastructure support, or enterprise production O&M.
• Strong experience supporting Microsoft Windows Server and Windows-based enterprise applications.
• Strong PowerShell scripting and automation skills.
• Experience troubleshooting Windows services, processes, application dependencies, connectivity, permissions, certificates, service accounts, resource utilization, and performance issues.
• Experience with application and infrastructure monitoring, alert investigation, incident response, root-cause analysis, vulnerability remediation, security findings, patching, and configuration remediation.
• Working knowledge of identity, authentication, SSO, Active Directory, service accounts, and privileged-access concepts.
• Experience supporting Development, Test, Staging, and Production environments.
• Experience working in Agile, Kanban, DevOps, or DevSecOps environments, with strong analytical, troubleshooting, documentation, and communication skills.
• Hands-on operator or power-user experience with SolarWinds, Splunk, ServiceNow, Qualys, Nucleus, and CyberArk; enterprise platform administration of all six products is not required.
• U.S. Citizenship and ability to obtain and maintain a Federal Public Trust are required.
• Bachelor’s degree in Computer Science, Information Technology, Engineering, Cybersecurity, or a related technical discipline; relevant professional experience and certifications may substitute where appropriate.

Nice to have

• Experience in a Federal Government or highly regulated environment.
• Experience with Microsoft SQL Server, IIS, .NET-based applications, application/database connectivity, certificates, security groups, service accounts, and application authentication.
• Experience with ITIL-aligned incident, problem, change, configuration, release, and configuration management.
• Experience with FISMA- and NIST-aligned cybersecurity compliance, continuous monitoring, infrastructure automation, and DevSecOps practices.
• Relevant Microsoft, systems engineering, ITIL, Security+, or comparable technical certification.
• Existing Federal Public Trust.

Culture & Benefits

• Small, agile teams focused on solving complex customer business problems.
• Teamwork, excellence, flexibility, and opportunities for innovation.
• Medical, dental, and vision insurance; short- and long-term disability coverage; and life and AD&D insurance.
• 401(k) retirement plan with company match, tuition reimbursement, employee referral bonus, paid federal holidays, and accrued paid time off.
• Full-time employment with a competitive salary and benefits package.

Hiring process

• Apply if the requirements are met; only candidates meeting the requirements will be contacted.
• Telephone calls are not accepted during this recruiting phase, and recruiters should not apply.