Enterprise Systems Management Engineer

Location: Sierra Vista, AZ, United States; non-remote. Relocation incentive available.

Company

hirify.global provides IT infrastructure operations, application development, cybersecurity, virtualization, cloud, and mobility services to government clients supporting critical missions.

What you will do

• Plan, design, engineer, integrate, sustain, and manage Enterprise Systems Management Services supporting NETCOM operations.
• Administer monitoring, reporting, service management, automation, configuration management, Remedy AR System, Mid-Tier servers, and related platforms.
• Analyze performance, troubleshoot distributed Army enterprise environments, perform root cause analysis, and optimize systems.
• Develop configuration baselines, dashboards, automation workflows, reports, operational metrics, engineering diagrams, SOPs, CONOPS, RMF artifacts, and technical design packages.
• Support Army-wide ITSM and Remedy environments, including onboarding, migrations, service transitions, and operational sustainment.
• Collaborate with government and contractor personnel and provide technical leadership for platform availability, security compliance, standardization, and enterprise service delivery.

Requirements

• U.S. citizenship required.
• Active DoD Secret Clearance required.
• Bachelor’s degree in Information Technology, Computer Science, Engineering, Information Systems, or a related technical field.
• Five or more years of experience supporting enterprise IT operations, systems engineering, systems administration, or enterprise service management environments.
• IAT Level III certification required, such as CASP+/SecurityX, CISSP, CCNP Security, CISA, or an equivalent certification, in accordance with DoD 8570/8140 requirements.
• Experience administering Microsoft enterprise environments, including Windows Server, Active Directory, Group Policy, Entra ID, Microsoft 365, and Azure.
• Experience with Microsoft SQL Server and Microsoft System Center technologies, including SCOM, MECM, Service Manager, and Orchestrator.
• Experience administering Windows and Linux operating systems and VMware vSphere/ESXi environments.
• Experience with enterprise monitoring, reporting, systems management, and automation tools; knowledge of RMF, Zero Trust, cybersecurity best practices, and secure systems administration.
• Experience supporting large-scale Army, DoD, or Federal enterprise environments and developing technical documentation, implementation plans, and configuration management artifacts.
• Familiarity with Java, JavaScript, and object-oriented programming concepts used for automation and systems integration.
• Strong analytical, troubleshooting, communication, technical writing, and problem-solving skills.

Nice to have

• Eight or more years of experience supporting enterprise IT operations.
• ITIL Foundation, BMC Helix Developer or Remedy ITSM Administrator, and Computing Environment certifications supporting Microsoft technologies.
• Experience supporting NETCOM, Army Enterprise environments, DoD modernization initiatives, BMC Helix, Remedy ITSM, CMDB, and enterprise service management solutions.
• Experience developing automation and orchestration solutions with PowerShell, Python, JavaScript, or similar scripting languages.
• Experience supporting cloud, hybrid-cloud, enterprise management, and mission-critical systems in large-scale Army, DoD, or Federal environments.
• Ability to lead technical initiatives and collaborate across multidisciplinary teams.

Culture & Benefits

• Full-time, non-remote position supporting a mission-critical government program.
• Paid holidays and paid time off.
• Medical, dental, vision, life insurance, and company-paid short- and long-term disability coverage.
• Retirement benefits, referral bonuses, relocation reimbursement incentive, and certification reimbursement program.
• Employment verification is conducted through E-Verify.